A respite service for adults with learning disabilities has been given top marks in every category after a visit by Government inspectors.
The service in Alder Close, March, recently underwent an unannounced routine inspection by the Care Quality Commission (CQC) and was found to be performing well in all aspects of the inspection.
The centre provides respite care for up to five people at a time with overnight and weekend stays. In total Alder Close provides support and services to around 40 people.
CQC inspectors spoke to service users, families and carers. They reported that people were positive about the care and support provided and the variety of activities available. Relatives interviewed were complimentary about the service and staff and found what was provided met their relative’s needs well.
One relative commented that the service gave their family member: “A good break and they really enjoyed their stay at weekends and at other times.” Another relative commented: “The staff were knowledgeable and were skilled in providing the care that was needed.”
Cambridgeshire County Council Cabinet Member for Adult Services, Councillor Martin Curtis, said: “The outcome of the CQC inspection is an excellent achievement by everyone involved with Alder Close and a reflection of the hard work, empathy and dedication that the staff team put into support those people who really need it.”
CQC looked at all aspects of the work in the home, including measures to ensure users were kept safe and supported in a away which reflected their individual needs and they were protected from abuse with respect for their human rights. The quality and accessibility of the building, staff training, supervision and management practice and processes were also checked.