Cambridgeshire County Council - Home page
Cambridgeshire County Council
  

Doorstep selling
Extras

If you receive uninvited traders knocking on your door or unsolicited telephone calls from traders seeking to visit you at home, it would be useful for you to know your rights.

Not all traders who cold call are rogues. You may be aware of local incidents where older or ivulnerable people have been the victim of a doorstep crime.

Examples of possible 'Rogue Trading' practices

  • Paying an exorbitant price for house repairs or garden maintenance
  • Having to pay in cash
  • The trader leaving without finishing the job
  • Trader only provides a mobile phone number
  • Being told that the price is a special price on this day
  • Being told the trader is working up the road and has tarmac or shingle left over

 

There are laws that seek to protect you from unscrupulous traders ripping you off for goods and services supplied following an unsolicited visit to your home.

For more information about doorstep selling and your rights use on the link on the right hand side of this page to aqccess the AskCedric Doorstep Selling topic. If you would like a free information pack, please contact us.

Links

Contacting Trading Standards by phone

External links

Ask Cedric - Doorstep Selling topic

Contacts

Trading Standards Service

Sackville House
Sackville Way
Great Cambourne
Cambridgeshire
CB23 6HL

Contact us:  Email us 
 


©Cambridgeshire County Council 2008 : Shire Hall, Castle Hill, Cambridge, CB3 0AP : 0845 045 5200 : Privacy Statement