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How to contact us

Before contacting us please try searching our website, you should be able to find most things you need and will obtain a faster answer.

If you have tried this and not found what you need please email us for the quickest response to your enquiry. This is the most cost-effective way of contacting us and is available to use 24 hours 7 days a week. Email info@cambridgeshire.gov.uk

Opening times

The Customer Service opening times are from Monday to Friday 8am to 6pm and Saturdays 9am to 1pm (except on public holidays as stated below).

The Customer Service opening times over the Christmas and New Year period are:

  • open from 8am to 4.30pm on Christmas Eve and New Year's Eve
  • closed on 25, 26 and 27 December and 1 January 2015
  • open 8am to 6pm on all other dates

Services over the Christmas period

If your enquiry is relating to a specific service you can find contact details in the list below.  Otherwise you can call the general enquiries line on 0345 045 5200.
Services' contact details
Service area and web page Contact details
Adult disability

0345 045 5202
info@cambridgeshire.gov.uk

Adult social care

0345 045 5202
http://www.yourlifeyourchoice.org.uk/
referral.centre-adults@cambridgeshire.gov.uk

Blue Badge applications 0345 045 5204
Blue Badge - mobility assessments 0345 045 1368
Carers Support Team 01480 377616
carers.supportteamduty@cambridgeshire.gov.uk
Childcare 0345 045 4014
info@cambridgeshire.gov.uk
Children and young people's social care 0345 045 5203
referral.centre2@cambridgeshire.gov.uk
Citizenship ceremonies 0345 045 5155
citizenship.officer@cambridgeshire.gov.uk
Concessionary bus pass 0345 045 1367
Emergency social care – adults and children
(out of hours)
01733 234724
Families Information Service 0345 045 1360
Help with online forms 0345 045 5200
Learning disability partnership

0345 045 5221
http://www.yourlifeyourchoice.org.uk/
referral.centre-adults@cambridgeshire.gov.uk

Libraries 0345 045 5225
your.library@cambridgeshire.gov.uk
Media enquiries, social media and news communications@cambridgeshire.gov.uk
Minicom 01480 376743
Occupational Therapy

0345 045 5205
referral.centre-adults@cambridgeshire.gov.uk

Online payments 0345 045 5211
Parking, permits and fines 01223 727900
Passenger transport 0345 045 0675
Registration and Coroners 0345 045 1363
School bus pass 0345 045 5208
Schools admissions 01223 699200/699662
Schools term dates 01223 706399
Trading Standards (Business) 0345 045 5206
Trading Standards (Consumer) 0345 404 0506
Travel and roads 0345 045 5212
Waste and recycling 0345 045 5207

Visit us

Please use the maps section to locate your nearest community hub library or go to the Cambridgeshire County Council offices page.

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