Browse categories

Contact the council

Cambridgeshire County Council provides a range of online services. If you cannot find what you are looking for or still need to contact us directly, please see further details below.

Use our online services



How to contact us

Our Customer Service Charter (326Kb) states that we will answer all e-mails, letters and faxes within 10 working days, or let you know how we are progressing.

Contact our services directly
Service Contact number
Library services 0345 045 5225
Schools' details 01223 706399
Schools' admissions 01223 699200/699662
Schools' term dates 01223 706399
Schools' buses 0345 045 5208
Concessionary Bus Passes 0345 045 1367
Transport and streets 0345 045 5212
Passenger transport services 0345 045 0675
Registration and Coroners 0345 045 1363
Citizenship ceremonies 0345 045 5155
Waste management and recycling 0345 045 5207
Adult social care 0345 045 5202
Adult disability 0345 045 5202
Carers Support Team 01480 377616
Emergency social care
(out of hours)
01733 234724
Children and young people's social care 0345 045 5203
Families Information Service 0345 045 1360
Blue Badge parking and applications 0345 045 5204
Online payments 0345 045 5211
Learning disability partnership 0345 045 5221
Trading Standards - business advice line 0345 045 5206
Trading Standards - customer advice line 08454 040506
Occupational Therapy 0345 045 5205
Online payments support 0345 045 5211

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. This applies to all calls from landlines.

Write to us

Please check the relevant part of this site for the direct address of the service you want to contact as this will save forwarding time. Please ensure the correct postage is paid as underpaid items will not be delivered. Otherwise write to:

Cambridgeshire County Council
Shire Hall
Castle Hill
Cambridge
CB3 0AP

Visit us

You can visit our council offices.

Contact a councillor or senior manager

You can contact your local county councillor. There is information on our council structure, along with details of senior managers.

Last updated: Thursday 13 June 2013, 15:27