Feedback, suggestions and complaints

At each course you attend you will be invited to complete an evaluation form. Data and comments from evaluations are collected and used to inform planning of future training. However we also encourage your feedback at any time on all aspects of the Service - this also includes feedback on the information provided on both the Cambridgeshire County Council website and the Cambridgeshire Education Portal.  New ideas and suggestions for improvement are always welcome.

You can contact Cambridgeshire Governor Services by letter, telephone, e-mail or fax.   

Cambridgeshire Governor Services aims to provide a high standard of service in accordance with our Quality Statement. However, sometimes things can go wrong and governors may feel dissatisfied with aspects of the Service and feel the need to complain. If this is the case, we need to know, so that we can take action to put things right. 

In most cases your concerns can be resolved by talking to a member of staff but on some occasions a more formal complaint may be needed.  If you are dissatisfied with any aspect of the Service, please refer to our complaints procedure, using the link on this page.

Last updated: Wednesday 09 March 2011, 11:08

ContactsContacts

Cambridgeshire Governor Services
CC1109
Castle Court
Shire Hall
Castle Hill
Cambridge
CB3 0AP

Telephone: 01223 715325
Fax: 01223 475952
Email us:  Email us