If you cannot access one of our online resources please ensure that:

- you have only typed in the first 14 characters on your library barcode.  If your barcode is longer, please ignore the extra digits
- you have typed spaces in your library barcode.  The barcode should be typed in without spaces
- you have turned off all internet security packages on your machine (such as Norton).  Security can be re-enabled once your details have been validated and you have accessed the site