What is a PIN?
A library PIN is an extra identification number. You will need one for:
- Issuing items from self-service kiosks in the library
- Internet access in the library
- Accessing the library catalogue from home to renew or request
- Accessing library online resources from home
How do I get a PIN?
New library members will automatically be given a PIN but if you already have a library membership card there are three ways to get one:
- Ask at any library, please make sure you have your library card with you for identification
- Telephone 0345 045 5225 and give them your details, including your library membership card number
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Request a PIN using our online form
Please note that under the terms of the Data Protection Act we can provide a PIN only to the named holder of a library card. The only exception to this ruling is that we can provide the PIN for a child under the age of 12 to his/her parent or guardian.
How do I change my PIN?
If you would like to change your PIN to the number of your choice there are three ways to do this:
- Ask at any library (please make sure you have your library membership card with you for identification)
- Telephone 0345 045 5225 and give them your details, including your library membership card number
- Fill in the online form on our library catalogue