If you have lost a library loan or your library card please report the loss as soon as possible, we will make a note of the details on your library record 

Definitely lost?

- you can avoid paying additional overdue charges by letting us know that the item is lost or stolen
- as soon as an item is reported a replacement charge will be calculated and you will be asked to pay
- if you later find a lost item you may be able to claim a refund if you have kept your receipt

Not sure? 

If you can’t find a library loan and think you may have returned it already please tell us as soon as possible to avoid paying additional overdue charges

- we will make a note of the details of your claim on your library record and will search the library shelves
- if we find the item the loan will be cleared from your record - if we don’t find it (after a 3 month period) it will be recorded as lost on your record and a replacement charge will be calculated.  

Replacement charges - Click here for  details