Cambridgeshire County Council - Home page
Leisure and culture in Cambridgeshire
  

Frequently Asked Questions

Question:

I have received an overdue notice for an item I have already returned.  What should I do?

Answer:

If you can’t find a library loan and believe you have returned it already please tell us as soon as possible to avoid paying additional overdue charges
 
- we will make a note of the details of your claim on your library record and will search the library shelves

- if we find the item the loan will be cleared from your record - if we don’t find it (after a 12 week period) it will be recorded as lost on your record and a replacement charge will be calculated

Replacement charges - Click here for details

 


©Cambridgeshire County Council 2008 : Shire Hall, Castle Hill, Cambridge, CB3 0AP : 0845 045 5200 : Privacy Statement