When you make a payment we usually request a telephone number and an email address, to give us a way of contacting you should we need to.

Although the telephone number is optional, the email address is mandatory, as once the payment has been made, this address is used to send an automated confirmation email. This email contains inportant information such as the transaction details and the unique reference number required if you subsequently wish to follow up on you order/payment.

If you do not have an email address ask a friend if you would be able to use theirs, or set one up online. Free email addresses are readily available on the Internet. Alternatively our contact centre will be able to place the order on your behalf.