We are committed to providing high quality social care services and we want to know how you feel we are performing.  Please tell us and help us to help you.

• If you feel staff have done something really well or if there is something you like about our service please let us know so we can keep doing it.
• If you want to suggest how we could improve how we do things or if you have views about our policies or how we allocate our resources, please let us know.
• If you think things have gone wrong, please let us know so we can try to put it right and prevent it happening again.

You can give us your comments :

• in person
• by telephone - 01223 717958
• by texting us on 07795 092 404 
• by writing to us at FREEPOST, SS1003, Shire Hall, Cambridge CB3 0AP
• by completing one of our forms - we have forms for Adults, Children, Young People and Adults with Learning Disabilities
• by email to SSD.Custcare@cambridgeshire.gov.uk

See also our complaints procedures page.

If you want to give us feedback about any other services you get from Cambridgeshire County Council there is a separate procedure which can be seen here.