Free bus pass
The scheme is now linked to the state pension age for a female. To see when you qualify for a free concessionary bus pass on age grounds, have a look at the government state pension age calculator on the gov.uk website. You will also qualify for a Concessionary Bus Pass if you satisfy the disability eligibility criteria set out below.
Your sole or principal residence must be within Cambridgeshire. Visitors on a temporary visa and British nationals whose principal home is abroad are not eligible for this scheme.
Apply for a bus pass
You may be eligible if:
- you are of pensionable age.
- you are registered blind or partially sighted
- you are registered as profoundly or severely deaf
- you are without speech or have limited speech
- you are without the use of both arms
- you qualify for the higher rate mobility component of the Disability Living Allowance
- you have been or would be refused a driving licence for medical reasons
- you have a learning disability
- you have a Personal Independence Payment (PIP) and been awarded at least 8 points against either the PIP 'Moving around' and/or 'Communicating verbally' activities
- you have a war pensioner's mobility supplement
- you are an ex-service man or woman who has lost a leg
If you qualify you should apply 4 weeks before you need your pass.
Documents and photo
You will be asked to upload a passport style photograph and documents proving your residency (for example: utility bill or official letter addressed to you, dated in the last 12 months) and for those applying under the disability criteria you will also need to upload documentation proving your eligibility to apply under this criteria. You will not be able to complete and submit your application without these uploads.
You can scan and upload your documents free at any library below:
- Central library, Cambridge
- Rock Road, Cambridge
- St Ives
- St Neots
Please see the concessionary bus pass photo guidance.pdf (27Kb) for the correct format for your photograph. This is important as it will be used to print your pass. Your application may be delayed if your photograph is not suitable.
If you are eligible for a free pass and have submitted a suitable photograph and relevant documents, you will receive your pass within 28 days. If you have any problems using the online form please telephone 0345 045 1367.
Renew a concessionary bus pass
If your bus pass is due to expire or has already expired then you are able to renew below. You should receive your pass within 10 working days.
Lost, stolen or damaged bus pass
If you have lost your bus pass, had it stolen it or it is damaged, you can apply for a replacement online. There is a charge of £8.50 for a replacement. If your pass has been stolen please report the theft to the Police first who will issue you with a crime number. You need this crime number to apply for a replacement.