If we receive a written or emailed challenge within 28 days of issuing the PCN, we will put your case on hold.
If your challenge is made within 14 days but is rejected, we will generally extend the period within which the reduced payment may be paid. You can pay your PCN online.
How to challenge a Penalty Charge Notice
You can challenge your PCN online, electronically attaching any evidence, such as delivery invoices or parking permits.
Challenge your PCN
Please attach copies of any evidence such as delivery invoices or parking permits.
Alternatively you can telephone Cambridgeshire Parking Services on 01223 727900.
Tell us the PCN number and your vehicle registration number, postal address and preferred contact details.
Investigating challenges
The parking enforcement services team investigate, consider and answer any challenges made about a PCN. They consider each challenge on its own merits and are able to exercise discretionary powers in certain circumstances.
They may cancel a PCN where they consider it was wrongly issued or where they are satisfied that an exempt activity was taking place but was not observed by the CEO.
They also exercise discretion and may cancel a PCN where there are acceptable mitigating circumstances such as a genuine medical emergency or an unforeseen and unavoidable vehicle breakdown.