If you decide to claim you will need to provide full details in writing of the following:

• exact location of incident
• time, date and weather
• direction of travel, by foot or vehicle
• sketch of incident location
• detail of damage* or injury suffered
• why you believe the highway authority is responsible for your accident

* for vehicle damage claims you will need to provide 2 independent estimates for repair (unless repair was required immediately, e.g. broken windscreen)


For vehicle claims you may also need to provide:

• proof of vehicle ownership
• copy of current MOT and Insurance Certificate
• date of last service
• any other relevant factors

For personal injury claims, you will need to supply your NI number, date of birth and also earnings details if your claim involves loss of earnings.