Report potholes and other faults

Report a new problem

If you wish to report a new problem, proceed to our fault reporting form.


  Report without a map

Track an existing problem

If you have have already reported a problem, please enter your reference in the box below.

What can be reported online?

Problems that can be reported online include potholes, trees issues, signal faults, damaged signs, and bridge damage. Rights of way issues can be reported too, such as a damaged stile or an overgrown path.

After submitting your report, you will be able to track its progress on this website.

For further information on our timescales and obligations for different road-related issues, please see our highways policy.

For more information on Public Rights of Way issues, please see our countryside policy.

To report a problem with street lighting, please use our street lighting fault report form.

What cannot be reported online?

Some highways problems may occur out of hours or represent a danger to the public. These include:

  • All lights out on traffic signals
  • Red light out on traffic signals
  • Road traffic collisions
  • Spillage or tree on the highway

If you are reporting any of these problems, please contact the police immediately on 0345 456 4564.

Who do I contact for other problems?

The County Council is responsible for all public roads in Cambridgeshire except the M11, A1(M), A1, A11, A14, A47 and A428. To report problems on these roads, please contact the Highways Agency.