To find out if you may be at risk of flooding go to the Environment Agency flood maps.
To report road related flooding (e.g. blocked road drains, sewers, gullies), please use the highways reporting tool or call 0345 045 5212. To report an emergency related to flooding please call the Police. Further details of the key risks to motorists driving through fords and floods can the found at The AA, which highlights important safety information.
To report less serious issues (such as external flooding to gardens or paths) or to report that you have already experienced flooding within the living space of your home (not outbuildings), please use the flood reporting form. It may be possible to investigate the cause of flooding or offer advice.
Sandbags and other help
It is recommended that property owners or businesses at risk of flooding make their own arrangements of sandbags in advance of flooding. Residents can purchase empty sandbags and sand from builders merchants or DIY stores. You may also find further help from your relevant district council.
Flood emergency contacts
In the event of flooding we recommend that you contact the relevant authorities involved which are listed below.
Police
The Police can help with the evacuation of people from their homes where necessary. They also co-ordinate emergency services in a major flood incident. Contact 999 only in an emergency.
Fire and Rescue
The Fire and Rescue may pump our flood water; please contact your relevant fire station for details. There may be a charge for this service. They assist the public with personnel and equipment where a need is identified. Contact 999 only in an emergency.
Report river flooding
To report river flooding you can contact the Environment Agency incident floodline on 0845 988 1188 or the incident hotline on 0800 80 70 60 to speak to an operator for advice 24 hours a day or listen to recorded flood warning information for your area.
Road closures and diversions, and highways drainage system
The local authority highways organises road closures and diversion due to flooding. They also place flood warning signs on roads and clear blockages on highways drainage systems. You can contact 0345 045 5212 or the Police out of hours.
You can also report overflowing drains or gullies within the highway network. Any such flooding should be reported using the highways fault reporting service.
Report flooding from water pipes or sewers
Anglian Water Services covers most of the county for sewage and water supply. Cambridge Water supplies only water to Cambridge and some of the surrounding areas.
Flooding from surface water, groundwater or ordinary watercourses
If you are currently experiencing flooding to your property from surface water, groundwater or an ordinary watercourse (such as open ditches, culverts and drains), then contact your district council or the emergency services.
- Cambridge City Council
- South Cambridgeshire District Council
- East Cambridgeshire District Council
- Huntingdonshire District Council
- Fenland District Council
To report less serious issues (such as external flooding to gardens or paths), or if you have already experienced flooding to your property, you can use the flood reporting online form. It may be possible to investigate the cause of flooding or offer advice.
Please note that some ordinary watercourses are managed by the Internal Drainage Boards. There are a number of Internal Drainage Boards in Cambridgeshire. To find out if you are in one of their districts please contact the Association of Drainage Authorities.
National Flood Forum
The National Flood Forum is a registered charity that provides support and advice to communities and individuals that have been flooded or are at risk of flooding
