Buy With Confidence is an approved business scheme that members of the public can use knowing that all businesses on this scheme have been vetted and approved by Trading Standards. Trading Standards ensure that every business on the scheme operates in a legal, honest and fair way and are committed to providing a quality service to customers.
Finding a trader on the scheme
Online: visit the Buy With Confidence website
Telephone: contact the Citizens Advice Consumer Service, on 0345 4040506
Visit your local library where library staff will be able to look up traders on the database for you
How we vet and approve a business or trader
The checks carried out depend on the type of business, but generally the application process will involve Trading Standards checking the following:
Not a suitable trader on the scheme?
Are you a business interested in being part of the scheme?
See our Buy with Confidence webpage to view the benefits of being part of the scheme and what is involved