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About Mosaic Training

Mosaic Go Live date is 1st October 2018.

Summary of training:

There will be an eLearning course to complete which covers the functionality of Mosaic. In addition to the e-learning you will also need to book onto some classroom training which will focus on the relevant Mosaic workflows.

Access to the Live Mosaic database will only be given if all training has been completed.


The eLearning takes approximately 2.5 hours, this doesn’t have to be completed all in one go, it can be broken down into smaller chunks, for example 30 minute sessions.

You should have received an email detailing how to access the eLearning course here.

Please note: It is essential that the eLearning is completed prior to attending any classroom training. This will be monitored and if you haven't completed it at least 48 hours before the classroom training you will be contacted and asked to reschedule.

Please contact [email protected] if you experience any difficulties accessing eLearning.

Classroom training:

Please ensure you book on to the relevant classroom training.  

Your team training co-ordinator will be able to advise you which courses are relevant for you; in most cases your this will be your business support super user (in a small number of teams the manager or change champion has this role).

Please note that the training sessions have been planned based on the number of trainees so please wherever possible ensure that you can attend the training you have booked.

Please email [email protected]   if you have any specific training requirements or have any queries relating to the training.

Mosaic Training Environment access

This environment is only to be accessed during classroom training.


 You will be provided with the log on credentials (training username and password) at the training session.

Mosaic 'Sandpit' access

This environment is available for you to practice what you have learnt on your training before the system goes live on the 1st of October. 


This is accessed using your normal windows log on credentials (your CCC User name and password)

Training Evaluation

Upon completion of your classroom training you will be asked to fill in the below Evaluation Feedback  for Mosaic Training. Your trainer will be happy to assist you, should you have any questions.

Please click here to start the Evaluation Feedback for Mosaic Training

Book your Mosaic training

Any questions?

Please contact: [email protected] 

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