Currently the following training is available.  Please book using the link below.

Familiarisation session

Aimed at all users across People and Communities

  • This session is designed to give you a 'first look' at Mosaic and will be delivered in venues/teams across the County.
  • You will also be introduced to the Mosaic support network – Business Change Manager, Subject Matter Experts, Change Champions and Super Users. 
  • There are separate Adult and Children Services sessions. 

E-Learning

Currently aimed at Change Champions, Super Users and Unit Co-ordinators only

  • The purpose of the eLearning is for you to learn the functionality and screens within Mosaic before attending the classroom training.  It should take approximately 2.5 hours and can be accessed internally and externally.  We recommend you set aside protected time to complete this element of training.
  • Due to tight timescales we are not insisting you complete the e-Learning prior to classroom training, although this is preferable.  

Classroom training session

Currently aimed at Change Champions, Super Users and Unit Co-ordinators only

  • This training aims to give nominated staff a hands-on training session in order to assist you with your role as Super User or Change Champion.
  • There are separate Adult & Children Services sessions.

Mosaic ‘sandpit’ environment

  • Users will have access to an environment on which to practice.  This is specifically for learners and separate to any other test environments.

eLearning

Currently aimed at Change Champions, Super Users and Unit Co-ordinators only

  • The purpose of the eLearning is for you to learn the functionality and screens within Mosaic before attending the classroom training.  It should take approximately 2.5 hours and can be accessed internally and externally.  We recommend you set aside protected time to complete this element of training.
  • Due to tight timescales we are not insisting you complete the eLearning prior to classroom training, although this is preferable.  

If you are a nominated Change Champion, Business Support Super User or Unit Co-Ordinator, you would have received your log in and password to the eLearning platform.  Your user name will be your CCC user id (i.e. ab123) and your password will be provided by the system.  If you have any problems accessing the eLearning platform, please email [email protected].

We are pleased to inform that we have now started taking bookings for the first round of training sessions. We are currently delivering 2 types of Mosaic sessions, they are as follows:

 Mosaic Familiarisation sessions:

These sessions aim to give staff a general overview of some of the key functionality within Mosaic. There are separate Adult & Children Services sessions. These sessions are optional and anyone within Adults & Childrens Services can book a place on one of these sessions.

 Mosaic Super User & Change Champion Training:

This training aims to give the nominated staff a hands on training session in order to assist them with their role as Super User or Change Champion. There are separate Adult & Children Services sessions. The sessions are optional and should only be attended by Super Users and Change Champions. 

To book your training please go to the Booking Bug window below and click on the relevant service.

Any questions?

Please contact: [email protected] 

Book training courses

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