Alzheimer's Society Cambridgeshire

Alzheimer's Society is the UK's leading dementia charity. We are here to support​ anyone affected by dementia through this difficult time of COVID-19 and continue to provide information, support and guidance to those who need it. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia. To ensure the wellbeing of our service users, volunteers and staff, we have made some changes to how this support is provided. This may change depending on future government guidance, but at present the following is in place locally:

Direct support for people affected by dementia:

  • All face-to-face and home visits have currently been suspended. However, our dementia support team in Cambridgeshire will continue to provide personalised  dementia support by telephone or online. Our dementia support team offer practical guidance to help you understand the condition, cope with day-to-day challenges and prepare for the future. Our local single point of contact remains the same  01954 250322, Cambrigeshiredementia@alzheimers.org.uk
  • We are also offering  to provide regular welfare or companion calls  with service users to help support their wellbeing and guard against isolation.
  • We have extended the operating hours of our national Dementia Connect Support Line. Trained advisors can be contacted via 0333 150 3456 for advice and guidance. The Helpline is open 9am-8pm Monday to Wednesday, 9am-5pm Thursday and Friday and 10am-4pm Saturday and Sunday.

Online support:

  • Advice and guidance on a range of issues is available on our website.
  • We would encourage people to join Dementia Talking Point. This is our online community where people affected by dementia can receive valuable support from people in similar situations.

Further support:

  • People with questions about what they should be doing and how they should be interacting with people living with dementia at this time can access this guidance.
  • Any community groups or individuals that wish to support vulnerable adults during this time can contact Alzheimer’s Society for information and guidance. This includes how to access our online Dementia Friends awareness sessions.

Alzheimer’s Society contact details:

Website: www.alzheimers.org.uk

Telephone: 0333 150 3456

Eligibility

Most people who access our services are referred after a diagnosis of dementia (all forms) either by the GP or the Memory Clinic. Referrals are also received via social services and other organisations, family and friends as well as self referral for advice and information.

Referral

Services are generally offered post diagnosis of dementia (all forms)  by a GP or the Memory Clinic.

Facilities and equipment

Not applicable.

Availability:
All Year
Full Time
Opening Notes:
Our local telephone line 01954 250322 is available from Monday to Friday 09.00 - 16.30 hrs . We have extended the operating hours of our national Dementia Connect Support Line. Trained advisors can be contacted via 0333 150 3456 for advice and guidance. The Helpline is open 9am-8pm Monday to Wednesday, 9am-5pm Thursday and Friday and 10am-4pm Saturday and Sunday.
  • Cost: Free

Last updated on: 06 May 2020

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