Trumpington Volunteer Service (TVS) - Covid-19

The Trumpington Volunteer Service (TVS) covers the Trumpington Ward of Cambridge City council, plus the South Trumpington parish of South Cambridgeshire District Council.

It is essentially a ‘safety net’ service for non-emergency services getting help to people who do not have family, friends or neighbours nearby who they feel they can ask for help.

It is particularly useful for people who cannot or have difficulty using smartphones or the internet. We can help them by doing their shopping, collecting their prescriptions, posting their letters, walking their dog and having a chat on the phone.

DELIVERING PRESCRIPTIONS / MEDICAL APPOINTMENTS

We receive requests from the local pharmacists to deliver prescriptions for patients who cannot collect them. Gita Aminpour is now co-ordinating the prescription delivery service, which is triggered by a request from the pharmacist to the TVS, if delivery is known to be a problem.

We can also provide lifts to Medical appointments

DOG WALKING

We have set up a dog-walking service and Andrew Green is co-ordinating this at present. This works on a type of buddy system between individuals. We provide PPE and Govt/RSPCA guidance to these volunteers.

Email Andrew admgreen7@gmail.com with contact details for the dog owner

SHOPPING

email Philippa pmslatter1@gmail.com with the following information, if available.

  • Name
  • Address
  • Phone number
  • email address
  • Method of payment (ideally BACS)
  • If you can pass on a shopping list, we can deal with it straight away.

A CHAT ON THE PHONE

Leave text or voice messages on 07769 210795 or email Barbara Ashwood barbaraashwood@greenbee.net                        
For a friendly follow-up call.

You can use our online form if you need help. bit.ly/tvshelp

Eligibility

Trumpington Ward of Cambridge City council, plus the South Trumpington parish of South Cambridgeshire District Council.

Referral

No referral needed

Facilities and equipment

Our volunteers are recruited locally through local RAs, churches, and the Trumpington.info website.There are 75 at time of writing, from all over the area served. Although the recruitment process has not been as stringent as in other circumstances, we are developing ways of establishing their ‘credentials’ and giving service users a clear way of reporting concerns.

We support our volunteers with protective equipment and advice on how to avoid spreading the coronavirus when they are out and about running errands.

Last updated on: 29 June 2020

Report incorrect information

Tags and groupings:

Contact details

PLEASE SEE DESCRIPTION FOR CONTACT DETAILS