SEND Information, Advice and Support Service (SENDIASS)
SENDIASS (formerly Parent Partnership Service or PPS) offers impartial information, advice and support to:
You can contact the service in confidence, whatever the level of need of the child or young person. Each adviser (known as Area Case Coordinator) covers a group of schools, so you will normally speak to the same person each time.They offer telephone advice and support on education, health and social care provision (if it relates to special educational needs and disabilities).
On some occasions, and with your agreement, they can contact professionals / practitioners on your behalf and sometimes attend meetings with you.Advice and support will be offered for as long as it is needed. There is not a waiting list, but it is not always possible to respond to calls immediately due to demands on the service. If you leave a voicemail message, you will be called back as soon as possible.
Opening times
- Monday:9am – 4pm
- Tuesday:9am – 4pm
- Wednesday:9am – 4pm
- Thursday:9am – 4pm
- Friday:9am – 4pm
- Saturday:Closed
- Sunday:Closed
- Availability:
- All Year
Eligibility
Referral
Parents and carers can self refer at any time. All referrals are confidential. Practitioners can ask the team to support a parent but this must be with the parent’s permission.
- Type: Local Authority Service
Last updated on: 04/03/2022
- Advice networks forums and advocacy
- Education work and training
- Information advice and support
- Care and support
- Disabilities impairments and learning difficulties
- Life events and relationships
- Parenting and family support
- Social emotional and mental health
- Social life and friendships
- Speech and communication
- Work and training
- Advocacy and getting involved
- Local Authority Service
- Local Offer (special educational needs and disabilities ages 0-25)
Contact details
SENDIASS@cambridgeshire.gov.uk
Tel: 01223 699 214