A network of COVID-19 Coordination and Response Hubs has been launched across Cambridgeshire.
This includes the countywide co-ordination hub, which has been in operation now for almost two weeks, and local hubs that are being led by the district/city councils.
The countywide hub is focussed on supporting residents who have been identified as shielding and being of the highest risk. It will ensure that critical services across the public sector, such as care for the elderly, can continue through the support of staff who have been redeployed from other council services and partner organisations and the support of volunteers.
This work includes ensuring our most vulnerable residents have access to food, medicines and other important supplies, as well as ensuring broader social needs are met as far as possible, to minimise anxiety.
The district and city hubs will provide more local support, for residents across their communities and will respond to individual offers of help or requests for support. They will also connect with and support mutual aid and other community-led initiatives.
Working closely with the countywide hub, they will also respond to individual requests for help and offers of assistance that fall outside the scope of the support being offered to those who are identified as being of the highest risk.
Adrian Chapman, Service Director: Communities and Safety for Peterborough City Council and Cambridgeshire County Council, said: “This network of hubs should mean that everyone who needs our help and support at this incredibly difficult time receives it. The countywide hub will ensure that those who are most at risk and are therefore shielding from the virus at home are given our highest priority, whereas the district and city hubs will coordinate support on a local level within communities.
“If you are someone who is isolating and needs support and we have not contacted you, please get in touch with us via our website or by calling 0345 045 5219.”
Each of the district and city councils will have information on their websites about the local hubs including how people can get in touch and access help and support.
To contact the countywide hub, people are being asked, where possible, to do so online at www.cambridgeshire.gov.uk/coordinationhub
The countywide hub can also be contacted Monday to Friday from 8am to 6pm, and Saturdays 9am to 1pm on 0345 045 5219