The March Supported Living Scheme has been rated as â€˜goodâ€™ across the board by the Care Quality Commission (CQC) following an unannounced inspection in July last year.
Inspectors said the scheme was safe, adding: â€œStaff were knowledgeable about recognising and reporting abuse. Staffâ€™s knowledge of safeguarding vulnerable adults procedures showed us people could be confident any concerns would be reported to the appropriate authorities.â€
They found that peopleâ€™s privacy and dignity were consistently respected by all staff. â€œThis was by always ensuring that staff had obtained valid consent from each person before any care or support was provided.
â€œPeople were supported and involved in making decisions about their care and were enabled to be as independent as possible,â€ added the inspectorsâ€™ report.
They highlighted the schemeâ€™s recruitment processes, which they described as â€˜robustâ€™, adding: â€œRecords we looked at confirmed staff were only employed after all essential safety checks had been satisfactorily completed.
â€œThe scheme ensured that staff were provided with the training to ensure that peopleâ€™s needs were met in a reliable way,â€ the report said.
Leadership was also praised and described as good. â€œThe management team provided good leadership and ensured a high standard of care for people living at the scheme,â€ said inspectors.
The March Supported Living Scheme provides a scheme for up to 21 people with a learning disability. There were 21 people being supported by the scheme at the time of the inspection.