The Community Support Service (CSS) supports children and young people who have moderate to severe learning disabilities, physical disabilities, sensory impairments and complex health needs.
CSS provides a range of services and support:
- Saturday and holiday clubs where children and young people can take part in fun, stimulating activities
- Short breaks and care for your son or daughter either in your home or local community
- Family and parenting support and practical help in your home
Please read our guide for further information about the Community Support Service.
Accessing the service
To access CSS you will need an assessment from Disabled Children’s Social Care which identifies that you are eligible for our services. Your social worker will refer you to us. If an offer of a service is made you will usually be allocated a specific number of hours or sessions which you can use over a weekly or monthly period. How you use your hours will be decided in a meeting with a member of the CSS team who will complete a Care Plan and Safety Plan with you and your child.
CSS is regulated by the Care Quality Commission (CQC) for the provision of domiciliary care.
CQC can ask for personal information about the children and young people who use our services at any time.
If your child receives support from the Community Support Service and you would like to provide some feedback on how you find the service, please complete our brief survey.
The Service works with other providers too and you may be offered a service from one of the approved agencies we work with:
- Action for Children
- Atlas Care Services
- Avenues East
- Better Healthcare
- Cambridge Care Company
- Cambridgeshire Homecare
- Care By Us
- Carers Trust
- CF Support Services
- Edmund Trust
- EJ Medical
- Guyatt House
- K2 Care Limited
- Sahara Care
You cannot purchase services directly from CSS using Direct Payments.
Training for practitioners
The Community Support Service offers a range of training for practitioners. Please see the brochure below for details.
Services and support
CamPlay clubs and groups
CamPlay clubs and groups offer a fun, child-centred and safe environment for children and young people aged 6 - 19 with additional needs. There are Saturday Clubs in Fenland and East Cambridgeshire, Holiday Clubs over the school holiday periods throughout Cambridgeshire and Community clubs in Huntingdonshire and Fenland.
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Full details about the clubs and groups can be found in the Cambridgeshire Online Directory.
The team can provide support for your son or daughter at home or support them with activities in their local community. The support offered will be based on the needs of your son or daughter and agreed as part of your care and support plan.
Family and Parenting support
Your social worker may refer you to the team for practical help. We can work with eligible families for a short but intensive period of time in their own home to help with issues such as sleep problems, meal times, personal care, establishing routines and boundaries. Stepping Stones Triple P parenting course can be delivered on a 1:1 basis and is designed specifically to support families with children with special educational needs or disabilities.
We have specially trained sleep practitioners who can work with families to help overcome sleep issues such as night waking, trouble settling to sleep, night time routines and challenging behaviour at bedtime. The support offered will vary depending on individual needs but can include: workshops to discuss sleep issues, signposting and guidance for other professionals working with your family, practical support and an individual sleep programme.
Community Support Service
38 Buttsgrove Way
Telephone: 01480 379 800
Email: [email protected]