The Integrated Front Door
The Integrated Front Door is the term used to cover the services that work across Cambridgeshire and Peterborough to manage the referrals received in respect of children and young people. It includes the MASH, the Emergency Duty Teams (Adults and Children) and the Missing Exploited and Trafficked Hub and the Early Help Hub.
Customer Service Centre
The Customer Service Centre is the point of contact for all safeguarding concerns regarding children and young people. It enables contacts to be filtered to the relevant service quickly and efficiently through the use of a Pathway document to ensure that children, young people and families receive the right level of intervention in a timely manner.
The Early Help Hub is a point of contact where access to targeted early help services in Cambridgeshire and Peterborough is coordinated. The Early Help Hub receives contacts that do not meet threshold for a statutory service but requires multi agency support through Early Help Services to best support a family’s needs.
Before starting an Early Help Assessment (EHA) in Cambridgeshire, the assessor should contact the Early Help Hub to check if an EHA already exists. Please also see guidance documents below before making or submitting an EHA application.
The Early Help Assessment is used for all early help requests where a multi-agency approach is required and will result in one of the following:
Leaflet for parents / carers on Early Help in Cambridgeshire.
Size: 3.56 MB File format: pdf
Form for professionals to make an application for support or co-ordination
Size: 26.17 KB File format: docx
Guidance on completing and submitting the form
Size: 559.18 KB File format: pdf
Guidance on writing the Early Help Assessment form and what to include in different circumstances
Size: 84.76 KB File format: pdf
The Early Help Partnership Governance Board is responsible for providing leadership, direction and governance for the integration of public and voluntary/community sector services in Cambridgeshire for children, young people and families.
Size: 361.24 KB File format: pdf
Slide presentation on Early Help process and resource
Size: 300.27 KB File format: pdf
Some further assessment and screening tools you might find useful
Safe Lives risk indicator checklist (RIC) - To be used to assist in measuring risk of domestic violence victims aged 16+, who have disclosed current abuse to a professional. This tool is effective in very high risk cases, for referrals to Marac and other appropriate domestic violence support services.
CASUS - Cambridgeshire child and Adolescent Substance Use Service
Size: 1.38 MB File format: pdf
Size: 64.00 KB File format: doc
Size: 440.74 KB File format: pdf