Information for parents and families can be found on our accessing support page. This page is aimed at professionals and agencies, although parents and families may find this detailed information useful.
Children's Service Procedures Manual
The manual aims to provide procedures (i.e. what to do, when, where, and who should do it) and practice guidance (how and why to do it), reflecting current legislation and statutory guidance. The manual reflects the People and Communities (previously known as Children, Families and Adults) Quality Assurance Framework and national performance indicators. Where relevant practice standards will be explicitly stated so that staff are clear the standards that are expected of their work. In turn this will give staff confidence to carry out their work effectively.
We have made arrangements with tri.x for the manual to be maintained so we can keep our procedures up to date with national guidance and can incorporate developments and amendments generated in Cambridgeshire. We will continue to manage changes to the procedure through consultation with users; this will also contribute to the quality assurance process which supports our performance development and our workload management scheme.