Coronavirus - supporting businesses

We are aware that many businesses are worried about the current situation and so we have created this page to bring together various advice and links which might help.

We recognise that cashflow and keeping your business afloat are major concerns but finding the right information can be difficult. We will try to keep the information and links here as current as possible. There is also a section for you to ask questions which we may be able to answer here.

Financial support

Rate relief, small business grants, and grants available to retail, leisure and hospitality are being administered by the Business Rates teams within the district councils. Each district has provided comprehensive advice and information on their websites for businesses within their areas.

Growth hub

Digital connectivity

The Connecting Cambridgeshire digital connectivity programme, led by Cambridgeshire County Council, is working with businesses and communities across Cambridgeshire and Peterborough to keep everyone connected during the Coronavirus (Covid-19) outbreak.

Read the business brief about improving your broadband / mobile and grants available for gigabit-capable fibre connections on the Connecting Cambridgeshire website.

Business closures and reopening

The latest guidance on business closures can be found on the GOV.UK website.

In brief, it requires that food, hospitality, leisure and retail premises are closed.

The guidance has been extended to include all retail premises except those specified in the guidance. Businesses such as factories, distributors and online retailing businesses are not at this time being asked to close, but those who can work from home should do so. If you aren’t sure if the business closures apply to you or think you are exempt but would like some reassurance, please do get in touch for advice as a matter of urgency at There will be no charge for this advice.

For those businesses that are not being ordered to close, the overriding message is to prevent the spread of disease by wherever possible requiring staff to work from home.

Where it is necessary for staff to attend a workplace there must be social distancing and stringent hygiene measures in place to avoid contagion. Further guidance on social distancing in the workplace is now available on the HSE website.

The Government, in consultation with industry, has produced guidance here to help ensure workplaces are as safe as possible. These 8 guides cover a range of different types of work: Construction and other outdoor work; Factories, plants and warehouses;Labs and research facilities; Offices and contact centres; Other people's homes; Restaurants offering takeaway or delivery; Shops and branches and Vehicles.

The Food Standards Agency has produced guidance about reopening and adapting your food business during COVID-19.

Garden Centres Allowed to Open as of 13 May 2020 with Adequate Social Distancing Measures in Place

Following the amendment of the legislation, guidance from Government now is that Garden Centres are permitted to open and trade from 13 May 2020. Garden Centres must implement certain measures to facilitate safe trading for both staff and customers.

The following links provide specific Government advice on Social Distancing measures for you to consider to ensure you are managing social distancing and reducing the potential spread of the Coronavirus.

Advice and support on adapting your business to survive Covid-19

Trading Standards, Environmental Health and Licensing teams have worked together to provide you with some advice on the many compliance challenges businesses are facing in having to rapidly respond to this disease. We want businesses to feel confident in taking these major steps. The advice below is intended to help you adapt .  

In addition, Trading Standards is offering all small and medium enterprises (SMEs) in Cambridgeshire free business compliance advice, both legal and operational, on any matters arising from the government’s emergency controls. To access this advice, please visit our advice for business page. There is a short form to complete after which one of our dedicated businesses advisers will then be in touch. 

Keeping safe

Fair trading

Personal protective equipment (PPE)

Hand sanitiser

Restrictions on supply


Food products

The Government has published extensive guidance on the GOV.UK website on Coronavirus for Food Businesses which you should read in conjunction with the food related frequently asked questions (FAQs) below.

Making food

Alcohol licensing


These FAQ’s have been compiled by members of the National Animal Health and Welfare Panel. This is based on the opinion of the authors and is not a definitive interpretation of the law which only a court can give.

At all times, consideration MUST be given to the most up to date Government advice on keeping animals, public health, social distancing and business closures

Companion animals


Mental health

We recognise that this will be a stressful time for many so looking after your physical and mental health is important. The following links may be useful:-

Contact us

Please email your questions to Cambridgeshire and Peterborough Trading Standards Service: