Cambridgeshire Libraries offer various services to users who are housebound due to mobility or health problems and people with hearing difficulties or visual impairment. Concessions are available if you or someone you know fall into any of these categories.

Library at home service

This service (formerly known as the Doorstep service) is for people who cannot leave their homes because of mobility, health problems, or because they have full time (unpaid) caring duties.

You may wish to use this service if you are housebound and you have no one to visit the library for you.

Library at Home service logo

A coordinator will contact you to discuss your needs and try to find a suitable Library volunteer to provide you with monthly visits, to bring you library books and audio books. The volunteer will also be able to bring you essential health information leaflets from national health campaigns (such as Winter Warmer packs etc.) and can bring you hearing aid batteries if you have a National Health hearing aid.

For more information please read the Library at Home service leaflet.

Library at Home service leaflet

Size: 1.98 MB File format: pdf

or contact us by:

Email: [email protected]

Phone: 0345 045 5225

Or by asking in your local library.

Blind and visually impaired

People with a visual impairment can request:

The Library at Home service to receive large-print books, or audio books on CD delivered by a volunteer visitor every month – see above

The Digital at Home service to receive e-audio books downloaded onto USB sticks, and posted to you in pouches (via “Articles for the Blind” posting service) to listen to on a UBS player. The customer must provide medical confirmation of a visual impairment to be eligible for this service.   A USB player, set of UBS memory sticks, and posting pouches can be purchased via the Volunteer Development Team.

To request any of these services, or for more information please contact us by:

Email: [email protected]

Phone: 0345 045 5225

Or by asking in your local library.

Deaf and hearing impaired

Hearing induction loops are available in all libraries but the portable versions are only available in Central Library, Cambridge.

Anyone with a suitable hearing aid should switch it to the 'T' position in order to use the system. The induction loop allows users to benefit from improved sound and should also help reduce background noise.

Adaptive technology

A range of adaptive technology equipment is available in Central Library, Cambridge and our learning centres.

Adaptive technology inventory

Size: 35.71 KB File format: pdf

For assistance please ask a member of staff.

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