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Accessibility Options

If your application is unsuccessful, you can appeal the decision if you feel it does not reflect your current level of mobility.

How to appeal

If you wish to appeal you need to

  • notify us in writing within 1 month of the date of your refusal notification.
  • provide additional medical/supporting evidence to that made available at your initial application, which indicates both the severity and permanent nature of your disability as well as the effect it has on your mobility
  • send the above to: [email protected]

Any additional evidence that you gather should be current and relevant to the eligibility criteria of the scheme.

Please note that the emphasis at appeal stage is on you to provide additional supporting information and we can not gather this on your behalf.

Appeal process

As part of your appeal Cambridgeshire County Council may require you to attend a mobility assessment. The assessment will be carried out by an independent healthcare professional, at an assessment centre. The assessment is likely to focus on walking distances, your mobility impairment and other criteria defined by legislation.

If you have already attended a mobility assessment as part of your application prior to your appeal, then the original recommendation will be reviewed by an independent healthcare professional.

Following the independent mobility assessment or mobility assessment review, a recommendation is made by the assessor as to whether your condition appears to meet the eligibility criteria to be awarded a Blue Badge.

Where a recommendation is that your condition does not appear to meet the required criteria, we will further review your case based on the eligibility criteria outlined by the Department of Transport, the information on your initial form, the assessment, and any evidence you have supplied to support your appeal. It is important that details and information about your mobility is clear and informative.

We will normally let you have a decision within one month of receiving your appeal, but this may be longer if the council needs further evidence of your condition.

As a result of the appeal, we  will send you communication regarding the outcome of your assessment.

If you require full reasons for the decision, then please contact us via any of the address details or email provided above.

If your appeal is unsuccessful, you may apply again within a 6 month period if your personal circumstances change with regard to your disability or you become eligible under the automatic criteria for the scheme.

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