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Using your phone to pay for parking means:

  • You no longer need to carry change. You can pay with a credit/debit card.
  • You don't need to visit a parking ticket machine
  • You don't need to display a parking ticket on your car dashboard. Civil enforcement officers can check if the vehicle has paid to park via their handheld units.

Visitors to Cambridge have three options to pay for parking in Pay and Display bays in the city through their phone; RingGo, JustPark and Mobon.

RingGo is our main parking payment provider. JustPark, which is used in the City Council’s off-street car parks, and Mobon, used at the train station’s car park, will allow you to pay for parking in Pay and Display bays too. You can use any of these three providers to pay for parking in Pay and Display bays across Cambridge city.

RingGo

When you park your car in an area, you simply contact RingGo by smartphone app, calling, SMS or on-line, and pay for your parking by phone.

When you pre-register for the service you will be asked to provide:

  • The number plate, colour and make of your vehicle
  • Your payment card details

Alternatively you can register at the same time you want to park, either by using the RingGo apps or by calling 01223 853 066.

Ways to pay with RingGo

Paying to park with RingGo

Once registered, RingGo recognises your mobile phone number and retrieves information you have given previously. This means that when you pay you only have to provide:

  • The location code where you are parked. Each area offering RingGo has its own four or five digit location number (click for details of locations nationwide)
  • The length of time you want to park
  • Your payment card 3 digit security code

You can see a video of how to register and pay with RingGo.

How much does RingGo cost?

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.

When you pay to park your vehicle with RingGo in Cambridge there is a small convenience fee of 10p for using the service. The optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out), cost 20p per message.

Please note that these charges are specific to Cambridge. If you use RingGo elsewhere across the UK, these charges will vary.

If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free “bundle of minutes”, your call will usually be included within this.

If you use the RingGo “text to park” option, you will pay for the text message at your agreed operator rate. You will also pay a 20p charge for the summary text message (which you automatically receive), providing confirmation of your parking session details.

Benefits of RingGo - extending your parking session

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo. If you want to extend your stay, simply contact RingGo again and the service will ask you:

  • how long you want to extend
  • what your card security code is

The RingGo system automatically recognises that you have a parking session currently operating.

Can I get a VAT receipt?

If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging in at http://www.myringgo.co.uk/. If you provide us with your e-mail address, you can opt to receive a receipt automatically every time you park. Just login and add your email address into the 'settings' menu.

Location numbers

Please visit www.myRingGo.co.uk/whereitworks to see all the location numbers in your area and across the UK.

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