Online forms maintenance Saturday 21 & Sunday 22 January

Due to essential maintenance work, our online forms will be unavailable from 6pm on Saturday 21 January until further notice. We apologise for any inconvenience this may cause.

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Online forms: Concessionary Bus Pass Application

This form is for those Cambridgeshire residents who need to renew their existing bus pass or apply for their first concessionary bus pass.

If you are renewing your bus pass then you need:

  • to enter your name exactly as shown on your existing bus pass
  • the expiry date of your existing bus pass
  • an electronic passport type photo in JPG format (not exceeding 1MB) taken in a photo booth or on a digital camera, mobile phone or tablet. Photograph needs to be a head and shoulders shot
  • an email address, as we will use this to communicate with you
  • if you have moved since you got your last pass, you will need to upload electronic proof of your current address, such as a utility bill or bank statement in JPG format (not exceeding 1MB)
  • if your pass has been issued under the disability criteria, you will need to upload electronic proof of your disability

Renewals can only be made up to 6 weeks before your pass expires.

If you are applying for your first bus pass then you need:

  • an email address, as we will use this to communicate with you
  • your National Insurance number
  • an electronic passport type photo in JPG format (not exceeding 1MB)
  • electronic proof of your age in JPG format (not exceeding 1MB)
  • electronic proof of your address such as a utility bill or bank statement etc in JPG format (not exceeding 1MB)
  • electronic proof of disability (if applicable)
  • to be able to upload these documents during the application process

By proceeding with this form you are indicating your acceptance and confirmation of our terms and conditions and that you accept any personal information you provide will be processed in accordance with the UK Data Protection Act 1998; more details can be found on our website.

Please note: after 10 minutes of inactivity this form will time out and you will be required to restart your application from the beginning. It is not possible to save your application part way through.

Please refer to the 'Contact us' section if you require help with this form.