Pay a parking ticket
If you have been issued with a parking ticket you have 28 days to pay or challenge it.
Tickets are also known as Penalty Charge Notices (PCNs)
The cost of a ticket is either £50 or £70, depending on the reason it has been issued.
Payments made within 14 days of the date the ticket is served will have a 50% discount applied.
If you are trying to pay your Penalty Charge within 24 hours of receiving it, our payment system may not yet have updated. Please wait 24 hours and try again. We apologise for any inconvenience.
Payments can also be made via the Automated Telephone Payment line which operates 24 hours a day, 7 days a week. Please call 0333 121 0457 and have your Penalty Charge Notice number ready.
A civil enforcement officer who issues a ticket cannot cancel it. If you feel a ticket has been wrongly issued you can challenge the ticket using the online form in the "Appeal Process" section below.
You can view the Civil Parking Enforcement Policy and Operational Guidance document below for details of how civil enforcement is undertaken within Cambridge.
Appeal process
If you submit an Informal Challenge against the parking ticket within 14 days after receiving it and your appeal is rejected, the council will generally extend the period of 50% discount for payment. You will also have the opportunity to submit a Formal Challenge. If your formal challenge is rejected, you will be provided with all the information you need to appeal to an independent adjudicator.
Please follow the instructions on the reverse of the PCN or use the online form below.
Non-payment of a parking ticket
Failure to pay or challenge a parking ticket will begin a process of increasing costs and actions to ensure that payment is made:
- Day 1 - Parking ticket notice issued at £50/£70 (informal stage).
- Day 14 - 50% prompt payment discount (£25/£35) expires.
- After Day 28 - Registered Keeper Details requested from DVLA.
- After Day 30 - Notice to Owner issued to Registered Keeper giving 28 days to make a formal representation or payment (formal stage).
- After Day 60 - Charge increased by 50% and Charge Certificate issued to Registered Keeper.
- After Day 74: Charge registered as a debt with the county court, with additional £10 fee.
- After Day 95: Warrant issued by County Court and case sent to Enforcement Agents to recover full charge plus additional Enforcement Agents fees.
I have lost my penalty charge notice (PCN)
Please complete the online form. Please ensure all details are correctly entered to ensure a response can be sent.
