Accessibility statement for Cambridgeshire.gov.uk

This accessibility statement applies to https://www.cambridgeshire.gov.uk/.

This website is run by Cambridgeshire County Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

change colours, contrast levels and fonts using browser or device settings
zoom in up to 400% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Help to set up your browser

AbilityNet has advice on making your device easier to use if you have a disability. AbilityNet can detect which operating system and browser you are using and provides specific guidance for your device.

How accessible this website is

Parts of this website are not fully accessible. For example:

Some document attachments (see Accessible document policy further down the page)

Feedback and contact information

If you need information in a different format, like accessible PDF, large print, easy read, audio recording or braille, please contact us and tell us:

the web address (URL) of the page content
your name and email address
the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We'll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, please contact us.

Enforcement procedure

If you contact us with a complaint and you're not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations').

Technical information about this website's accessibility

Cambridgeshire County Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

Any issues identified that require investigation or a longer-term fix will be recorded in this section with indicated timescales.

Third party systems

The council uses the systems listed below that are supplied by other organisations to provide access to services online through the council website.

Some areas of these third-party systems are not fully accessible, we are working with the suppliers to improve the accessibility of these systems. If you have a problem accessing any third-party systems please contact us.

Content that's not within the scope of the accessibility regulations

Third-party content that the council has not paid for or developed - for example, social media 'like' buttons or PDF documents
Live audio and video
Maps
Archives and historical information

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.2 level AA standard, and these tests have been carried out internally. For the ongoing monitoring of accessibility issues with our web content we use Siteimprove. For detailed investigations and coding issues we use Google developer tools and lighthouse, in consultation with our website developers.

What we're doing to improve accessibility

Accessibility improvements are carried out on a daily basis. The majority of issues that can crop up are fixed as they are discovered. Any issues requiring investigation or known longer term fix will be recorded in the section above ' Non-accessible content' and the timescales indicated.

Preparation of this accessibility statement

This statement was prepared on 7 November 2019.
It was last reviewed on 30 September 2024.

This website is monitored on a monthly basis. Tests are carried out by our in-house web team. We use Siteimprove software to report accessibility issues.

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