Contact us

Before contacting us please try searching our website, you should be able to find most things you need and will obtain a quicker answer.

Support to stay living independently for longer is available here

If you are concerned for the wellbeing of someone, please go to our concerns about wellbeing information on our website.

Births, deaths and marriages

Most of the information you require and a range of online booking and ordering options is available on the following pages on our website.


If you are looking to book a British citizenship ceremony please go to booking a British citizenship ceremony on our website.

Blue Badges

To check if you may be eligible for a Blue Badge please go to our who can apply for a Blue Badge page.

If you are looking to apply or reapply for a Blue Badge please go to apply or reapply for a Blue Badge on our website.


Appeals must be made in writing and Penalty Charge Notices (PCN) will not be dealt with over the telephone.

Permit applications can be made online, all information can be found on our parking pages.

Concessionary bus passes

You can apply for or renew your concessionary bus pass online (Cambridgeshire and Peterborough Combined Authority website), renewals can be made up to 6 weeks before the pass expires.


For bus timetable information please go to Bus timetables (Cambridgeshire and Peterborough Combined Authority) website.

For Cambridge Park and Ride timetable information please visit the Cambridge Park and Ride website.

For Busway timetable information please visit the Busway website.

For information around childcare entitlements please go to our free childcare for 2 year olds or free childcare for 3 and 4 year olds on our website.

If you are concerned about the wellbeing of a child, please go to our safeguarding children and child protection information on our website.

For information on Education, Health and Care Plans please go to our EHCP page.

You can report problems on the highway including potholes, verges, flooding, winter gritting, repairs and road improvements on the roadworks and faults page of our website.

To view information on upcoming roadworks please go to our Roadwork and traffic information page

You can visit your library account (Spydus website) to renew items online.

To view information about our libraries such as opening times please go to visit a library on our website.

For information about booking on to a library event please go to our Cambridgeshire Libraries page on Eventbrite.

Please view the types of planning applications we manage before contacting us.

For general planning applications (including residential planning applications) please contact your local district or city council.

For information on Primary, Secondary or In year admissions please go to apply for a school place on our website.

For information on eligibility and how to apply for school transport please go to School transport on our website.

To find out term and holiday dates please go to our school term dates page.

Household recycling centres

To book an appointment to visit a Household Recycling Centre please go to booking system for Household Recycling Centres on our website.

To check if you need an e-permit to visit a Household Recycling Centre please go to Household Recycling Centre e-permit scheme on our website

Bin collections

For information and queries relating to kerb side collections, please contact your district council.

For any other enquiry please use our ‘Make an enquiry form’

If you contact us online we aim to reply to all queries within 5 working days.

Call us

If you have tried searching our website and not found what you need you can contact the relevant service below.

Our phone lines are open 8am to 6pm Monday to Friday, and 9am to 1pm on Saturdays, unless specified otherwise.

Service Contact Details
Adult disability

0345 045 5202
Adult services form

Adult social care

0345 045 5202
Adult services form

Birth, death and marriage registrations 0345 045 1363
Blue Badge applications 0345 045 5204
Children and young people's social care 0345 045 5203
Information about children’s social care and how to raise a concern
Citizenship ceremonies
Concessionary bus pass

0345 045 1367

School bus pass: 0345 045 5208


0345 045 1364

Families and childcare information

0345 045 1360 (weekdays 9am to 5pm)

Enquiry form

General enquiries

0345 045 5200

Help with online forms 0345 045 5200
Highways (including roads and pathways and fault reporting) 0345 045 5212
HR, finance, pensions, procurement and property services

0300 126 7333 (weekdays 8am to 5pm)

Learning disability partnership

0345 045 5202

Adult services enquiry form


0345 045 5225

General enquiry form

Tell us if you think you have lost, already returned, or never borrowed an item on your library account

Media enquiries 01223 699 281 (weekdays 9am to 5pm)
Occupational Therapy for adults

0345 045 5202
Adult services enquiry form

Park and Ride 0345 045 5213
Passenger transport 01223 790149
School bus pass 0345 045 5208
Schools admissions

0345 045 1370
Enquiry form

Sensory Services 0345 045 5202
07717 618 735 (texts only, monitored Monday to Thursday, 9am to 5pm, and Friday, 9am to 4.30pm)
Trading Standards (business queries)

0345 045 5206

Enquiry form

Travel and roads 0345 045 5212
Parking: 01223 727900
Waste and recycling (please contact your district or city council about residential bin collections)

0345 045 5207
Enquiry form

Call costs

Details of how much it costs to call our contact numbers are available on the OFCOM website.

Visit us

Please note: Our council reception offices are closed to the public until further notice.

Council reception offices

Awdry House, Wisbech

110 Ramnoth Road, Wisbech, PE13 2JD

Bargroves Centre, St. Neots

Cromwell Road, St. Neots, PE29 1LY

Hereward Hall, March

All Saints Close, County Road, March, PE15 8NE

Noble House, Ely

St. Thomas Place, Cambridgeshire Business Park, Ely, CB7 4EX

Scott House, Huntingdon

Scott House, 5 George Street, Huntingdon, PE29 3AD