Before contacting us please try searching our website, you should be able to find most things you need and will obtain a quicker answer.
Births, deaths and marriages
Most of the information you require and a range of online booking and ordering options is available on the following pages on our website.
If you are looking to book a British citizenship ceremony please go to booking a British citizenship ceremony on our website.
To check if you may be eligible for a Blue Badge please go to our who can apply for a Blue Badge page.
If you are looking to apply or reapply for a Blue Badge please go to apply or reapply for a Blue Badge on our website.
Appeals must be made in writing and Penalty Charge Notices (PCN) will not be dealt with over the telephone.
Permit applications can be made online, all information can be found on our parking pages.
Concessionary bus passes
You can apply for or renew your concessionary bus pass online (Cambridgeshire and Peterborough Combined Authority website), renewals can be made up to 6 weeks before the pass expires.
For bus timetable information please go to Bus timetables (Cambridgeshire and Peterborough Combined Authority) website.
For Cambridge Park and Ride timetable information please visit the Cambridge Park and Ride website.
For Busway timetable information please visit the Busway website.
For information on Primary, Secondary or In year admissions please go to apply for a school place on our website.
For information on eligibility and how to apply for school transport please go to School transport on our website.
To find out term and holiday dates please go to our school term dates page.
Household recycling centres
To book an appointment to visit a Household Recycling Centre please go to booking system for Household Recycling Centres on our website.
To check if you need an e-permit to visit a Household Recycling Centre please go to Household Recycling Centre e-permit scheme on our website
For information and queries relating to kerb side collections, please contact your district council.
For any other enquiry please use our ‘Make an enquiry form’
If you contact us online we aim to reply to all queries within 5 working days.
Comments, suggestions or complaints
If you have tried searching our website and not found what you need you can contact the relevant service below.
Our phone lines are open 8am to 6pm Monday to Friday, and 9am to 1pm on Saturdays, unless specified otherwise.
Details of how much it costs to call our contact numbers are available on the OFCOM website.
Please note: Our council reception offices are closed to the public until further notice.
Council reception offices
110 Ramnoth Road, Wisbech, PE13 2JD
Cromwell Road, St. Neots, PE29 1LY
All Saints Close, County Road, March, PE15 8NE
St. Thomas Place, Cambridgeshire Business Park, Ely, CB7 4EX
Scott House, 5 George Street, Huntingdon, PE29 3AD
Shire Hall, Castle Hill, Cambridge, CB3 0AP