Before contacting us please try searching our website, you should be able to find most things you need and will obtain a quicker answer.
Births, deaths and marriages
Most of the information you require and a range of online booking and ordering options is available on the following pages on our website.
If you are looking to book a British citizenship ceremony please go to booking a British citizenship ceremony on our website.
To check if you may be eligible for a Blue Badge please go to our who can apply for a Blue Badge page.
If you are looking to apply or reapply for a Blue Badge please go to apply or reapply for a Blue Badge on our website.
Appeals must be made in writing and Penalty Charge Notices (PCN) will not be dealt with over the telephone.
Permit applications can be made online, all information can be found on our parking pages.
Concessionary bus passes
You can apply for or renew your concessionary bus pass online (Cambridgeshire and Peterborough Combined Authority website), renewals can be made up to 6 weeks before the pass expires.
For bus timetable information please go to Bus timetables (Cambridgeshire and Peterborough Combined Authority) website.
For Cambridge Park and Ride timetable information please visit the Cambridge Park and Ride website.
For Busway timetable information please visit the Busway website.
For information around childcare entitlements please go to our free childcare for 2 year olds or free childcare for 3 and 4 year olds on our website.
You can report problems on the highway including potholes, verges, flooding, winter gritting, repairs and road improvements on the roadworks and faults page of our website.
To view information on upcoming roadworks please go to our Roadwork and traffic information page
Find out more and make an application on our Household Support Fund page.
Renew items online
You can visit your library account (Spydus website) to renew items online.
Library building details
To view information about our libraries such as opening times please go to visit a library on our website.
Book a library event
For information about booking on to a library event please go to our Cambridgeshire Libraries page on Eventbrite.
You can complete an online form for library items you think are on your account in error. This includes if you think you:
- have already returned an item which is still showing as outstanding on your account
- never borrowed an item on your account
- have lost an item.
Renew your library account
You can confirm your details to reactivate your library account.
Please view the types of planning applications we manage before contacting us.
For general planning applications (including residential planning applications) please contact your local district or city council.
For information on Primary, Secondary or In year admissions please go to apply for a school place on our website.
For information on eligibility and how to apply for school transport please go to School transport on our website.
To find out term and holiday dates please go to our school term dates page.
Find out more on our Swaffham Prior Heat Network page.
Household recycling centres
To check if you need an e-permit to visit a Household Recycling Centre please go to Household Recycling Centre e-permit scheme on our website
For information and queries relating to kerb side collections, please contact your district council.
For any other enquiry please use our ‘Make an enquiry form’
If you contact us online we aim to reply to all queries within 5 working days.
Comments, suggestions or complaints
To make a comment, suggestion or complaint please click here.
If you have tried searching our website and not found what you need you can contact the relevant service below.
Our phone lines are open 9am to 5pm, Monday to Friday. We are closed on bank holidays.
We receive higher numbers of calls on Mondays so it may take longer to answer your call. Where possible, please use our website or call later in the week.
Details of how much it costs to call our contact numbers are available on the OFCOM website.
Our council reception offices with the exception of Awdry House, Hereward Hall and New Shire Hall, Alconbury are closed to the public until further notice.
Council reception offices
Awdry House, Wisbech (Open)
110 Ramnoth Road, Wisbech, PE13 2JD
Bargroves Centre, St. Neots
Cromwell Road, St. Neots, PE29 1LY
Hereward Hall, March (Open)
All Saints Close, County Road, March, PE15 8NE
New Shire Hall, Alconbury (Open)
Emery Crescent, Enterprise Campus, Alconbury Weald, Huntingdon PE28 4YE
Noble House, Ely
St. Thomas Place, Cambridgeshire Business Park, Ely, CB7 4EX
Scott House, Huntingdon (Appointment only)
5 George Street, Huntingdon, PE29 3AD