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NCS Local Community Experiences Privacy Notice

Everything we do with information about people has to comply with laws around Data Protection. A key part of this is being open about how we use your information and what rights you have.

The following explains how we collect and use information as part of delivering National Citizen Service (NCS) Local Community Experiences.

If anything in this notice is unclear, or if you have further queries, please feel free to contact us using the details at the end.

What information do we hold?

We will ask you to provide information to us if you want to express an interest in our NCS Local Community Experiences. We collect names and contact details for young people and parents/guardians, as well as your preferences about the Experiences on offer. If you decide to go on an Experience we, or a partner, will collect some extra information if it is needed to arrange and provide the Experience.

Why do we have it and what do we use it for?

We use the information so that we can keep a record of your interest and provide you with details of Experiences that you may be interested in. We also use it to help arrange Experiences with partners and to help manage Cambridgeshire County Council’s National Citizen Service, such as being able to report on the numbers of people going on Experiences.

In formal terms, we collect and use information as part of meeting our responsibilities under The Education and Skills Act 2008.

Who we share information with and why

The Experiences are delivered by partners in the local area. If you decide to take up one of the Experiences, we will share your details with the partner that delivers it so that they are able to arrange your attendance and provide the Experience to you.

The Partners all have agreements with us to ensure that they are committed to keeping all your information safe and secure. They will only use your information to deliver the Experience, unless you decide to receive further marketing information from them.

NCS is a national programme led and funded by the NCS Trust. Further details about how they use your data can be found in the section below.

How long we keep hold of information for

We will keep a copy of your information for seven years as part of maintaining a record of our NCS work and the use of grant funding provided by the NCS Trust.

What rights you have

You have various rights that allow you to check what information we hold, how we are using it and, in some cases, to request that we change something about the information or our use of it. The rights are:

  • Right of access (to receive a copy of your personal data)
  • Right to rectification (to request data is corrected if inaccurate)
  • Right to erasure (to request that data is deleted)
  • Right to restrict processing (to request we don’t use your data in a certain way)
  • Right to data portability (in some cases, you can ask to receive a copy of your data in a commonly-used electronic format so that it can be given to someone else)
  • Right to object (generally to make a complaint about any aspect of our use of your data)
  • Right to have explained if there will be any automated decision-making, including profiling, based on your data and for the logic behind this to be explained to you.

If you are unsure about the use of your information, please contact our National Citizen Service Team.

If you are unhappy with any aspect of how your information has been collected and/or used, you can make a complaint to the Data Protection Officer at .

You can also report concerns to the national regulator, the Information Commissioner’s Office. Their details can be found on their website at

Use of your information by the NCS Trust

NCS is a national programme led and funded by the NCS Trust. We are required to share information with them about you so that they can send you a survey before starting an Experience and also when you finish.

They also require us to collect monitoring data (such as age, gender, ethnicity etc) and to provide this information to them. This data will be shared by NCS Trust with a research organisation called Kantar Public. The evaluation of NCST by Kantar Public aims to understand young people’s experience of engaging with the activities it funds and the impact they are having on participants’ lives, to improve the support offered to young people. NCST and the research organisations they work with will only use your data for analysis and reporting purposes.

NCST are the data controller for this activity. Details on your right about how they use your data can be found on their website at: