What is the Quality of life survey?
The survey was first launched in 2023 as part of our vision to make Cambridgeshire greener, fairer and more caring.
The Quality of Life Survey aims to gain insight into the experiences of residents across Cambridgeshire, understanding their views and needs on topics such as life and community, transport, health and wellbeing, children and young people, the council, and its services.
It aims to track the responses of residents over time to see how changes to council decisions and policies, as well as the work of other public sector bodies in the county, affect people’s views.
Since 2024, the survey has been run in partnership with the Cambridgeshire and Peterborough Combined Authority, South Cambridgeshire District Council and Cambridge Ahead.
Why is it important?
It provides councillors and other public sector bodies in the county, with vital insight when they are making decisions. The information collected from previous surveys has already been used to feed into the council’s Business Plan and Budget processes.
It also allows the organisation to benchmark itself with other councils and track the impact of this council’s delivery against its seven Strategic Framework (opens as pdf) ambitions over time.
Take part in the 2025 survey
The online and telephone based survey is run by an independent market research company Thinks Insight and aims to speak to 5,500 residents in total, each year. If contacted, ‘Team Search’ will say they work on behalf of Cambridgeshire County Council and will give contact details which allow you to check their purpose.
The telephone number displayed from the caller will be 01422 774 367. No one will be asked for identifying personal details, or any financial information.
We want to encourage everyone to take part if they want to. Therefore in addition, we have created an online version of the survey, so anyone who wants to can take part. To complete the survey online, please follow the button link below:
Survey closes Monday 21 July 2025
The responses will then be collated and fed back to councillors and the public in the autumn.
Previous results and findings
In previous years, the survey has highlighted most residents feel happy, safe and have a sense of belonging, with residents believing that Cambridgeshire is a good place to raise children. However, it also highlighted that roads and pavement maintenance, the cost of living and mental health and loneliness are areas of concern.
To view survey summaries, key themes, and report documents from previous years, please follow the links below:
