Page summary
This page shows details of our 2025 Quality of life survey results and findings. This includes a survey summary and full survey report document to read or download.
What is the Quality of Life survey?
The survey was first launched in 2023 as part of our vision to make Cambridgeshire greener, fairer and more caring.
The Quality of Life Survey aims to gain insight into the experiences of residents across Cambridgeshire, understanding their views and needs on topics such as life and community, transport, health and wellbeing, children and young people, the council, and its services.
It aims to track the responses of residents over time to see how changes to council decisions and policies, as well as the work of other public sector bodies in the county, affect people’s views.
Since 2024, the survey has been run in partnership with the Cambridgeshire and Peterborough Combined Authority, South Cambridgeshire District Council and Cambridge Ahead.
Where can I find out more?
For more information on the survey and its importance, please visit our main page, Quality of life survey.
We value your views and thank all residents who have taken part so far.
Follow these links to see previous year results:
Survey summary 2025
The following results summarise the views from the 5,500 residents reached as part of our commissioned survey, designed with a stratified sampling approach, to ensure the results were representative of the Cambridgeshire residential population.
Overall, Cambridgeshire residents continue to feel happy and safe in their communities with a strong sense of belonging
1. Happiness is at its highest point since tracking began, but loneliness and mental health struggles remain high
Happiness levels remain high (84%) consistent with the levels seen in previous years.
Residents report often feeling lonely (30%) and struggling with their mental health (28%), with younger age groups more likely to report these concerns.
2. Residents remain concerned about the cost of living and jobs and investment
Concerns about cost of living increases remain high, with 87% of residents reporting that they personally feel concerned.
This is continuing to put pressure on residents, with over half of residents reporting taking action this year as a result of cost of living increases.
Just under two thirds (62%) of residents report concern over the level of investment and jobs in their local area. This has been steadily increasing year-on-year
3. A sense of community and pride of place continues to be strong amongst residents
Consistent with previous years, residents continue to feel safe in (85%) and have a sense of belonging to (76%) their local communities.
Around half (48%) of residents are involved in their local community.
4. Residents’ views on Cambridgeshire County Council (CCC) performance are the most positive since tracking began
Residents continue to trust the Council to make decisions (52%) and deliver value for money (47%), higher than Local Government Association (LGA) averages.
50% agree the Council acts on the concerns of local residents, lower than LGA averages but an increase locally compared to 45% in the previous two years of the survey.
Half (50%) of residents feel that CCC keeps them well informed about the services and benefits it provides
5. Usage of several services has increased since 2025 and residents’ satisfaction with most CCC services is at its highest point since tracking began
Registration services, library services and waste management have the highest satisfaction ratings.
Road and pavement maintenance continues to be the lowest area of satisfaction among service users but satisfaction has increased this year to 28%.
