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What is safeguarding, abuse and neglect?

Report a concern around an adult

If you are concerned that an adult with care and support needs is at risk of abuse or neglect, please report a concern.

What is safeguarding?

Adult safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect.

Cambridgeshire County Council is responsible for safeguarding 'adults at risk'.

Who is an adult at risk?

  1. An adult with care and support needs;
  2. Who is experiencing, or is at risk of abuse or neglect;
  3. And because of their care and support needs is unable to protect themselves from harm.

Our statutory duty is outlined in section 14.7 of the Department of Health and Social Care, Care & Support Statutory Guidance. The Council takes its safeguarding responsibilities very seriously and is committed to dealing with all aspects of abuse.

More information on safeguarding for professionals.

Video: safeguarding and our responsibilities

Who abuses or neglects adults?

The person responsible for the abuse might be a stranger. Often they are well known to the person being abused. They may be:

  • a relative, friend or neighbour
  • a paid or volunteer carer
  • a professional worker
  • another resident or service user
  • an occasional visitor or service provider

Where does abuse happen?

Abuse can take place in any setting, including but not limited to:

  • in your home
  • in someone else’s home (relatives or friends)
  • in a residential or nursing home
  • in a day centre, adult education or other establishment
  • in a hospital or GP surgery
  • at work
  • in a public place

Types of abuse

Including assault, hitting, slapping, pushing, misuse of medication, restraint or inappropriate physical sanctions.

If you are concerned about physical abuse of an adult at risk, please report your concern to Cambridgeshire County Council.

You should report physical abuse to Cambridgeshire Constabulary if the victim is not 'at risk' due to care and support needs.

Including psychological, physical, sexual, financial, emotional abuse; so called ‘honour’ based violence.

If you are concerned around domestic abuse of an adult at risk, please report your concern to us.

If the person does not have care and support needs you should report concerns around domestic abuse to Cambridgeshire Constabulary.

You can find information on support on the Cambridgeshire Domestic Abuse and Sexual Violence Partnership website.

Including rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography. Witnessing sexual acts, indecent exposure and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting. 

If you are concerned around sexual abuse of an adult at risk, please report your concern to us.

If the person does not have care and support needs you should report concerns around sexual abuse to Cambridgeshire Constabulary.

Including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks.

If you are concerned about psychological abuse of an adult at risk, please report your concern to Cambridgeshire County Council.

You should report psychological abuse to Cambridgeshire Constabulary if the victim is not 'at risk' due to care and support needs.

Including theft, fraud, internet scamming, coercion in relation to an adult's financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits.

If you are concerned about financial abuse of an adult at risk, please report your concern to Cambridgeshire County Council.

You should report financial abuse to Cambridgeshire Constabulary if the victim is not 'at risk' due to care and support needs.

Hate crime is any criminal offence, which is perceived by the victim or any other person, to be motivated by hostility or prejudice towards someone due to:

  • race or perceived race
  • religion or perceived religion
  • transgender identity or perceived transgender identity
  • sexual orientation or perceived sexual orientation
  • disability or perceived disability

Hate crimes can take many forms including physical assault, verbal abuse, harassment and damage to property.

Hate crimes are criminal offences and should be reported to the police. In some cases, victims of hate crime do not feel comfortable reporting the matter directly to the police and may be more comfortable reporting it to someone they are familiar with, in a location that is known to them.

You should report hate crime to Cambridgeshire Constabulary if the victim is not 'at risk' due to care and support needs.

Mate crime is when someone befriends you, but they take advantage of your trust financially, physically, psychologically or sexually e.g. stealing or asking for money a lot. It can happen in many different relationships and perpetrators may be an individual or small group of individuals.

A 'mate' may be a new friend, an old friend, a family member, a neighbour, a person paid to help you in your home or another person you meet and talk with on a regular basis. Mate crime is always done by someone you know, and they make take advantage of isolation and vulnerability.

If you are concerned about an adult at risk being the subject of mate crime, please report your concern to Cambridgeshire County Council.

You should report mate crime to Cambridgeshire Constabulary if the victim is not 'at risk' due to care and support needs.

Including forms of harassment, slurs or similar treatment; because of race, gender and gender identity, age, disability, sexual orientation or religion.

If you are concerned about discrininatory abuse of an adult at risk, please report your concern to Cambridgeshire County Council.

You should report discriminatory abuse to Cambridgeshire Constabulary if the victim is not 'at risk' due to care and support needs.

Encompasses slavery, human trafficking, forced labour and domestic servitude. Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment.

More information about modern slavery and human trafficking on the Cambridgeshire and Peterborough Safeguarding Partnership Board website.

There is also a national modern slavery and human trafficking helpline: 08000 121700.

Including neglect and poor care practice within an institution or specific care setting such as a hospital or care home, for example or in relation to care provided in one’s own home. This may range from one off incidents to on-going ill treatment. It can be through neglect or poor professional practice as a result of the structure, policies, processes or practices within an organisation.

If you are concerned about organisational abuse of an adult at risk, please report your concern to Cambridgeshire County Council.

You should report organisational abuse to Cambridgeshire Constabulary if the victim is not 'at risk' due to care and support needs.

Including ignoring medical, emotional or physical care needs, failure to provide access to appropriate health, care and support or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating.

If you are concerned about neglect of an adult at risk, please report your concern to Cambridgeshire County Council.

You should report concerns to Cambridgeshire Constabulary, dialling 999 if you think the victim is in immediate danger.

This covers a wide range of behaviour neglecting to care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding.

If you are concerned about self-neglect of an adult at risk, please report your concern to Cambridgeshire County Council.

Individuals who, because of their circumstance, experiences or state of mind can be lead towards a terrorist ideology. Individuals can be drawn towards the process of radicalisation in a number of ways.

If you are worried about someone being drawn into extremism or becoming radicalised, signs to look for include:

  • being drawn into to strong principles and ideologies held by others, as a means to control
  • social network involvement in extremism
  • being at a transitional time in life
  • having a need for identity, meaning and belonging
  • being influenced or controlled by a groups
  • feelings of grievance and injustice
  • feeling under threat
  • displaying mental health concerns
  • a desire for status
  • a desire for excitement or adventure
  • a need to dominate and control others.

Find out more about safeguarding people who may be susceptible to radicalisation on the ACT Early website.