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Cambridgeshire County Council has adopted a code dealing with the conduct that is expected of members and co-opted members of the authority when they are acting in that capacity as required by Section 27 of the Localism Act 2011.

All councillors have a duty to abide by the Code of Conduct and sanctions can be taken against a councillor who has been found to have breached any part of the code. If you are unhappy about the way a councillor or co-opted member has behaved and believe that he or she has breached the council's Code of Conduct you can complain to the council.

‘The Deputy Monitoring Officer, Fiona McMillan, is responsible for administering the system in respect of complaints of member misconduct. If you wish to make a complaint, you can do this through the Democratic Services Manager, Michelle Rowe, in one of the following ways:


  • email: [email protected]
  • write to: The Deputy Monitoring Officer
    c/o Democratic Services, Shire Hall, Castle Hill, Cambridge, CB3 0AP

If you wish to speak to the monitoring officer before formalising your complaint telephone 01733 452361. You are required to provide your name and a contact or e-mail address so that receipt of your complaint can be acknowledged and you can be informed of its progress.


Please indicate if you wish to keep your name and address confidential, in which case the council will not disclose it to the member against whom you are making the complaint, without your prior consent. The authority does not normally investigate anonymous complaints, unless there is a public interest in doing so.

The monitoring officer will review all complaints received by the authority and shall, in consultation with the independent person, undertake an initial assessment to determine, whether the complaint is admissible and, if so, to decide whether:

  • it warrants investigation
  • it may be suitable for alternative resolution without investigation
  • it does not warrant further action

Gillian Holmes has been appointed by the Council to the role of Independent Person until 30th October 2019. The arrangements for dealing with allegations of breaches of the Members' Code of Conduct and a flowchart outlining the process can be accessed below :

Dealing with allegations of breaches

Size: 46.83 KB File format: pdf

Members' ethics complaints procedure flowchart

Size: 63.49 KB File format: pdf

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