Some families, however, will experience more complex difficulties in their lives. Depending on the type and complexity of their needs, they may need to get more help from targeted services provided by public sector organisations. These organisations need to step in and work alongside the support that is already in place. A small minority of families will need help to cope with risks presented to the safety of some or all members of their family. When this happens, specialist services need to step in to work alongside the support that is already in place.
Think Family approach
When several services are involved in supporting families, the Council will ensure there is:
One Lead Professional
Nominated to co-ordinate the work with the family and help the family to tell their stories and share their concerns once.
One thorough family assessment
Which considers the needs of the whole family, how the issues inter-relate and the wider context and relationships which surround presenting issues, but places children's safety as paramount. The principle method for this in Cambridgeshire is the Early Help Assessment, although some services such as Social Care use a different assessment tool.
One family plan
Managed by the Lead Professional and reviewed through regular meetings with the family and services involved. The plan will always be co-produced with the family; their preferences for intervention will be considered and outcomes negotiated.
Team around the family
All professionals who are involved with any member of the family working together to the family plan with agreed goals. The team will ensure they understand each other's roles and support each other.
The Council also wants to make sure it is:
- Limiting the number of transfers families experience through Council services; one co-ordinated intervention is more effective than services taking it in turns and transfers between teams consume time, energy and so incur cost.
- Committing to putting the child's needs at the centre and overcoming professional difference. This way of thinking brings together and identifies professionals working with a family who are then co-ordinated by one Lead Professional. The Lead Professional will ensure all professionals involved are working to the same goals and are able to share their own information relating to family members. It also ensures that families are being given clear and concise advice and work is not being duplicated or misunderstood. By having one Family Plan, all professionals are clear about the outcomes they are aiming to achieve and how their work complements each other.
Workforce development and training courses search for 'Assessment and analytical skills' and 'The role of lead professionals' courses. If you don't have an account you will need to create one.
You may also be interested in:
- Early Help Assessment (applications) and Early Help Hub
- Early Help district teams
- SEND Service 0-25
- Early support (SEND 0-5 years)