Guidance for new and existing businesses
If your business is based in Cambridgeshire and you need advice on how certain legislation applies to your business activities, what licenses you require or advice on what provisions apply to your start up business, please refer to the links below:
For the full list of online advice that is available visit GOV.UK
In particular you might like to visit the following pages:
- Starting up a business
- Food, catering and retail
- Sale of goods and services, and data protection
- Online and distance selling
- Doorstep selling
- Trade marks, Copyright and intellectual Property
- Licences and licence applications For the list of licences issued by Trading Standards or to apply for a licence from us please visit our licensing pages.
For those in the retail sector, you can access comprehensive regulatory advice and guidance on the Business Companion website.
If you are unable to find the information that you require, please call 0345 045 5206.
Advice tailored to the specific needs of your business
If you need more detailed and comprehensive support Trading Standards can offer bespoke advice tailored to the specific needs of your business. This might include but is not limited to detailed labelling guidance, advice on terms and conditions, training or help with new or complex legislation.
This service is chargeable, for a list of our current charges please refer to ETE Schedule of fees and charges.
Please read the terms and conditions document below before applying.
What to do if you are in dispute
If you are in dispute with a consumer or another business and need some advice on what to do next then contact our advice partner the Citizens Advice Consumer Service, where trained advisors can give free advice over the phone or online.
What to do if you want to report a business scam
Trading Standards are getting an increasing number of complaints from businesses who feel they have been 'scammed' or 'ripped off' by other so called 'businesses'.
For more information on business scams go to the Action Fraud website.
Primary Authority partnerships offer comprehensive advice for businesses that supply goods nationally. For more information on Primary Authority partnerships please see this primary authority guidance. Primary Authority partnerships are a chargeable service.
The County Council's service levels and standards are set out in the Business Advice Policy document.