Business & IP Centre (BIPC) Cambridgeshire & Peterborough service

The following explains how we collect and use information as part of delivering the Business & Intellectual Property (BIPC) service. 

If anything in this notice is unclear, or if you have further queries, please feel free to contact us using the details at the end.

What information do we hold?

Signing up to an event/programme

We will ask you to provide the following information to us when you book support (e.g. webinars, workshops, one-to-ones)

  • Name, email address, home address, tel/mobile, date of birth
  • Company/organisation name where applicable
  • Gender identity
  • Have you been resident in UK, EU or EEA for the last 3 years?
  • Nationality
  • Do you consider yourself as having a learning disability, learning difficulty or health problem?
  • What is your current employment status?

If you own or plan to set up a business that is operating or trading within East Cambridgeshire/Huntingdonshire/South Cambridgeshire we may also request the following information from you:

  • Details about jobs created or safeguarded as a result of our service
  • Company registration numbers
  • Business productivity improvements as a result of our service

This list is not intended to be exhaustive and may be updated from time to time as our business needs and legal requirements dictate.

Feedback Forms

After the event the Business & IP Centre will send you a feedback form which allows us to monitor the success of our events.

We will ask you to provide the following information:

  • Name, email address, city, postal code, country
  • Gender identity, sexual orientation, age, ethnicity, disability
  • What is your current employment status?
  • Where you will be at the end of the course
  • Stage of business, industry/sector

This list is not intended to be exhaustive and may be updated from time to time as our business needs and legal requirements dictate.

Why do we use your personal information?

The BIPC may use your personal information for a variety of purposes, depending upon the Service you have requested or are using. Quite often we will use your data simply to fulfil a request that you have initiated, such as to deal with your enquiry, give you access to an event, or otherwise to provide you with and enable you to use our Services.

Other uses of personal information will be to ensure that the BIPC can meet its legal, regulatory and good governance obligations (and regulator’s expectations), such as to:

  • meet audit requirements.
  • comply with our legal obligations and to perform our statutory and public functions and duties
  • help ensure your safety and the security of our premises
  • establish, defend or exercise our legal rights
  • comply with orders/requests received from the public and regulatory, governmental and judicial bodies
  • comply with our legal, regulatory and internal governance obligations (for example record retention policies)

Feedback forms

We will use the information you provide to improve the services we offer in line with our legitimate interests. This information is collected and stored using our CRM provider, Evolutive, then transferred to our third-party processor, Impact Reporting using their Impact Assessment Tool. Impact Reporting will retain your data to save time when completing any future feedback forms we may send you. For more information about how they use personal information, please see their privacy policy online at https://impactreporting.co.uk/legal/privacy-policy/

For information about how the British Library will use your personal data, you can view our Privacy Policy.

Who will my information be shared with?

Cambridgeshire County Council

The service is run by Cambridgeshire County Council staff. Everything we do with your information, from how we collect it to how long we keep it for, has to comply with Data Protection legislation. Our full privacy statement can be found here: https://www.cambridgeshire.gov.uk/privacy-statement/

Cambridgeshire Skills

If you are an adult aged 19 and over and resident of Cambridgeshire or Peterborough, your information may be shared with Cambridgeshire Skills and their partners/funders.

The English European Social Fund (ESF) Managing Authority (or agents acting on its behalf) may contact you in order for them to carry out research and evaluation to inform the effectiveness of training. You cannot opt out for this purpose.

Opting out of being contacted does not include being contacted to ask about your progress 2-6 months after your course end date as funding requires that learner destinations are tracked. You will be contacted, using the telephone number you have provided on this enrolment form, to ask about any further learning and/or employment outcomes you have had. This is so we can monitor programme success.

How Cambridgeshire Skills use your personal information:

CPCA Privacy Notice

https://cambridgeshirepeterborough-ca.gov.uk/wp-content/uploads/documents/skills/adult-education-budget/CPCA-AEB-Privacy-Notice.pdf

ESFA ILR Privacy Notice 2022 to 2023 version 1 January 2022

https://guidance.submit-learner-data.service.gov.uk/22-23/ilr/ilrprivacynotice

The Learning Records Service stores learner participation and achievement data collected directly from awarding organisations. This information is known as the ‘Personal Learning Record’ (PLR). Permitted organisations will have access to your PLR in order to access your achievements, awards and to enable advice and guidance to be provided to you. You as the learner will be able to get a copy of your PLR. The information you supply will be used by the Education & Skills Funding Agency, an executive agency of the Department for Education (DfE), to issue you with a Unique Learner Number (ULN), and to create your Personal Learning Record.

East Cambridgeshire District Council (ECDC)

This is applicable to residents of East Cambridgeshire and/or individuals who own a business that is operating or trading within East Cambridgeshire.

The Business & IP Centre (BIPC) Cambridgeshire & Peterborough has been selected by East Cambridgeshire District Council to deliver the Local Enterprise Support Scheme from April 2023 – March 2025. This project has been funded by the UK government through the UK Shared Prosperity Fund (UKSPF)*.

The information you provide will be used to deliver the service you have engaged us for as well as project monitoring, audit and evaluation purposes. The BIPC will share this information with East Cambridgeshire District Council and the UKSPF. For more information about how East Cambridgeshire District Council uses your personal data, you can view their privacy policy at Privacy Notice | East Cambridgeshire District Council (eastcambs.gov.uk).

*The UK Shared Prosperity Fund is a central pillar of the UK government’s Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus

Huntingdonshire District Council

This is applicable to residents of Huntingdonshire and/or individuals who own a business that is operating or trading within Huntingdonshire.

The Business & IP Centre (BIPC) Cambridgeshire & Peterborough has been selected by Huntingdonshire District Council to deliver a business support scheme from April 2023 – March 2025. This project has been funded by the UK government through the UK Shared Prosperity Fund (UKSPF)*.

The information you provide will be used to deliver the service you have engaged us for as well as project monitoring, audit and evaluation purposes. The BIPC will share this information with Huntingdonshire District Council and the UKSPF. For more information about how Huntingdonshire District Council uses your personal data, you can view their privacy policy at Privacy Notice - Huntingdonshire.gov.uk.

*The UK Shared Prosperity Fund is a central pillar of the UK government’s Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus

South Cambridgeshire District Council

This is applicable to residents of South Cambridgeshire and/or individuals who own a business that is operating or trading within South Cambridgeshire.

The Business & IP Centre (BIPC) Cambridgeshire & Peterborough has been selected by South Cambridgeshire District Council to deliver a business support scheme from April 2023 – March 2025. This project has been funded by the UK government through the UK Shared Prosperity Fund (UKSPF)*.

The information you provide will be used to deliver the service you have engaged us for as well as project monitoring, audit and evaluation purposes. The BIPC will share this information with South Cambridgeshire District Council and the UKSPF. For more information about how South Cambridgeshire District Council uses your personal data, you can view their privacy policy at Customer Privacy Notice - South Cambs District Council (scambs.gov.uk).

*The UK Shared Prosperity Fund is a central pillar of the UK government’s Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus

How long do you keep information for?

The information which we already held will be kept in line with our retention schedules. Any information retained with consent may need to be deleted if consent is withdrawn.

Your Rights

You have rights under Data Protection and these are as detailed in both councils’ corporate notice and can be accessed on either councils’ pages. You can also find how to make a complaint or raise a concern with both councils.

Cambridgeshire County Council

Peterborough City Council