Support for carers

Carers UK online support

We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier.

 Create an account at the Carers UK website using the free access code: DGTL3385 .

What if? service

What if something happens to you, which means you are unable to look after your loved one?

The 'What If?' service operates 24 hours a day, 7 days a week, every day of the year. It can provide emergency support to the person you care for, in the event of you being unable to care because of a sudden illness, accident or other unplanned event. This is done by getting in touch with your nominated contacts for you, with back-up support available, if essential.

If the person you look after lives in Cambridgeshire you can register a 'What If? Plan' with Carers Trust Cambridgeshire and apply for an Emergency Card. This is a free service funded by the Council to look after adults with care needs during an emergency involving their family carer.

Carers magazine

Published quarterly, giving news, updates, events and drop-in sessions for carers across Cambridgeshire.

Carers Advocacy Service

Total Voice offers advocacy support to adults and carers, as well as children and young people, looked after or in need. The service supports people with physical disabilities, learning disabilities, autism, mental ill health, sensory impairment, social or health care needs and NHS health complaints.

Total Voice is commissioned by Cambridgeshire County Council and is a partnership led by Voiceability in association with Cambridgeshire Deaf Association and the National Youth Advocacy Service (NYAS).

Family Carer’s Prescription

This is a free service for family carers of any age. A Family Carer's Prescription will give you access to a specialist worker at Carers Trust Cambridgeshire who help you design a short break that works for you and provide support for this break to happen. 

You can find out more from your GP or Carers Trust Cambridgeshire.

Financial support

We know that friends or family members who care for loved ones can sometimes need support themselves. If we identify something in a carer's support plan which would help in a caring role, we may be able to provide a one-off payment or personal budget.

Caring Together

Provides information, support and respite for family carers.



Telephone: 0345 241 0954 or 01480 499090