Support for carers

Coronavirus information for carers

If you're providing unpaid care for a family member or friend, we recognise that you might be worried about the effects of COVID-19 on both you and the person you're caring for.

We're keen to support you if you are providing unpaid care for family or friends who, due to illness, disability, a mental health problem or an addiction, cannot cope without your support.

It is important to us that you get the help and support you need during these unprecedented times - for example, someone to help with your shopping or household chores, someone to talk to if things get too much, or how to manage if you or the person you're caring for develop COVID-19 symptoms. If we can help in any way, please let us know using the form below.

Further sources of coronavirus information for carers

Carers UK online support

We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier.

 Create an account at the Carers UK website using the free access code: DGTL3385 .

What if? service

What if something happens to you, which means you are unable to look after your loved one?

The 'What If?' service operates 24 hours a day, 7 days a week, every day of the year. It can provide emergency support to the person you care for, in the event of you being unable to care because of a sudden illness, accident or other unplanned event. This is done by getting in touch with your nominated contacts for you, with back-up support available, if essential.

If the person you look after lives in Cambridgeshire you can register a 'What If? Plan' with Caring Together and apply for an Emergency Card. This is a free service funded by the Council to look after adults with care needs during an emergency involving their family carer.

Carers magazine

Published quarterly, giving news, updates, events and drop-in sessions for carers across Cambridgeshire.

Carers Advocacy Service

Total Voice offers advocacy support to adults and carers, as well as children and young people, looked after or in need. The service supports people with physical disabilities, learning disabilities, autism, mental ill health, sensory impairment, social or health care needs and NHS health complaints.

Total Voice is commissioned by Cambridgeshire County Council and is a partnership led by Voiceability in association with Cambridgeshire Deaf Association and the National Youth Advocacy Service (NYAS).

Family Carer’s Prescription

This is a free service for family carers of any age. A Family Carer's Prescription will give you access to a specialist worker at Caring Together, who help you design a short break that works for you and provide support for this break to happen. 

You can find out more from your GP or Caring Together.

Caring Together

Provides information, support and respite for family carers.



Telephone: 0345 241 0954 or 01480 499090