Accessibility Options

We want to ensure that you get the best advice on health and wellbeing

  • Your Personal Adviser can provide advice and help you find any specialist services you might need.
  • Your Pathway Plan will include registering with a doctor and dentist and should cover arrangements for any additional health needs.
  • You will have access to a clinician who can offer mental health and emotional wellbeing support.
  • You can also contact the ‘Looked After Children’s Nurse’ for advice and support.

General medical information and advice can be found on the NHS website.

  • If you need medical help in an emergency, call 999.
  • If it is not an emergency, call 111 for general advice.

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You will have annual health assessments, and a Health Action Plan to ensure your health needs are met.

Young people seeking asylum have a health assessment when they first arrive in the UK to identify any health needs. This will support you to have all the checks that you need and help with any injuries or experiences from your journey, as well as helping you adjust to life in the UK.

As you leave ‘care’ you will have an assessment to ensure you understand your own health needs and are supported to make any necessary arrangements. Staff will work with you to make a ‘health passport’ containing key information from your childhood (for example, if and when you have had immunisations) and your current health needs.

Your Personal Adviser can help you with the many things, including:

  • Information on healthy lifestyles and diet
  • Helping you get a bike, and equipment and taking a cycling proficiency test to stay safe on the road
  • Support to register with a GP, dentist and opticians
  • Information about health drop-in centres
  • Getting help to pay for prescriptions
  • Help with transport costs, if needed, for attending health appointments
  • Support, if required, to move from CAMHS to adult mental health services
  • Information about locally available counselling services 
  • Priority referrals to agencies providing support with drugs and alcohol.
  • If you are pregnant, ensuring you have access to health care and support throughout your pregnancy
  • If you are a young parent, taking an interest in your child and supporting you to do the best for them.

If you are concerned about your drug or alcohol use and would like support from a young person’s service rather than being referred to adult services ask your Personal Adviser to make a referral to Cambridgeshire Child and Adolescent Substance Use Service (CASUS) on your behalf.

Alternatively you can get free and confidential support from Inclusion (adult service) if you live in Cambridgeshire. They can arrange for you to see a counsellor near where you live. Call Inclusion on 0300 555 0101

If you live in another county ask your Personal Adviser which service to contact or look on the NHS website.

Talk to Frank is a national 24-hour drug advice and information line - 0800 776600

It is very common for young people who have had difficult early experiences and have been in care to find aspects of life challenging or overwhelming. If you are feeling stressed, worried, unhappy or have any other emotional or mental health difficulties then the best thing to do is to contact your GP who will be able to assess how you are feeling and recommend certain treatments, for example, talking therapies or medication or refer you to other agencies. 

The Leaving Care Team also has a Clinician who helps support the young people we work with. The Clinician could meet with you and offer an assessment of your difficulties and explore with you available options for support and self-help.

There are many online resources to support mental health and wellbeing, the Keep Your Head website brings all this together in one place and provides local and national contacts for support and counselling or just somebody to talk to. Your Personal Adviser can also support you to access services that require referrals. 

If you just need to speak to someone straight away you can call  The Samaritans and talk to someone anonymously about anything at all. They can be contacted any time for free on 116 123.

Straight, gay or not sure - 2Byou offers support and friendship to young people aged 14-24 years discovering or questioning their sexuality or gender. Contact via The Kite Trust. 
Email: [email protected]  Telephone: 01223 369508.

For individual support for gender diverse and transgender children and young people visit www.mermaidsuk.org.uk Telephone: 0808 801 0400.

Some Personal Advisers are ‘C-Card’ trained. This means they can give you a wide range of advice on sexual matters including sexual health, relationships and contraception and also information about the C-Card which provides free condoms and dams. www.ccardcambs.comIf you would prefer to talk to someone else about such matters, this can be easily arranged. 

iCaSH offers information, screening and treatment for sexual health, such as Sexually Transmitted Infections (STIs). They also offer free condoms and contraception advice and pregnancy and termination advice. This is a totally confidential service. You do not need to be referred by your GP and they will not pass information on to anyone including your GP. Telephone 0300 300 3030 to make an appointment. Services are run out of a variety of accessible locations.

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