Accessibility Options

Information for parents and families can be found on our accessing support,  child protection or Child and Family Centres pages. This page is aimed at professionals and agencies, although parents and families may find this detailed information useful. 

Early Help means providing support as soon as a problem emerges, at any point in a child’s life, from the foundation years through to the teenage years.

Early Help may be provided from universal services by providing advice and information or support to a family. Early Help may also be provided by targeted services and be delivered through a more structured and planned approach in response to the family’s needs – for Cambridgeshire County Council this is through our District Early Help Teams working with children and families from 0-19 (25 if there are special educational needs).

North Cambridgeshire

Heads of Service: Jika Kohoutova, Safeguarding and Sarah Tabbitt, Early Help; manage the following teams:

  • March, Chatteris and Whittlesey 
  • Wisbech
  • Huntingdon and St Ives
  • St Neots, Ramsey, Sawtry and Yaxley

South Cambridgeshire

Heads of Service: Sam Howlett, Safeguarding and Lisa Riddle, Early Help; manage the following teams:

  • East Cambridgeshire
  • South Cambridgeshire
  • Cambridge City


Early Help Hub

Email: [email protected]

Tel: 01480 376 666

Disciplines within each team work together to support families to reach agreed outcomes to meet the identified needs of a child or young person.

  • Child and Family Centres – offer groups, events, activities, courses and support for families with children aged 0-19 across the county. Child and Family Centre staff offer a wide range of services and support for families from pregnancy to the teenage years..
  • Family Work - working with families through one to one interventions, parenting programmes and group work activities to build confidence and develop strategies to effect change in children’s lives.
  • Young People’s Service – working with young people, who are at risk of becoming NEET (Not in Employment, Education or Training), to overcome the barriers and issues they face.
  • Education Welfare Officers – working with children, families and schools to improve attendance, taking legal enforcement measures where required. Education Welfare is a partially traded service to Academy schools.
  • Education Inclusion Officers – have the responsibility to support and challenge academies to ensure that educational needs of the most vulnerable students are being met effectively.
  • Senior Transition Advisors/Transition Advisors - provide targeted information, advice, guidance and support to vulnerable young people at risk of becoming NEET.

In addition teams have access to the following roles:

  • Area Inclusion Young People Workers
  • YOS prevention officers
  • YOS Transition Advisors

All staff within the District Early Help Teams receive monthly caseload supervision along with an opportunity to attend group supervision with a clinician and access to 1:1 advice and guidance.

All Managers are trained Designated Child Protection Officers. All staff have access to a comprehensive workforce development offer and continuing professional development, including access to relevant qualifications.

Our District Early Help Teams are supported by Business Support who help to ensure systems and processes are maintained to a high level, freeing up staff time to undertake front line work.

Each District Team has between four to five social work units which are small teams lead by a Consultant Social Worker. In each unit there is a Senior Social Worker, two further Social Workers, a Unit Coordinator and a half time Clinician working together in a systemic way with children, young people, and families to support them to thrive and prosper in Cambridgeshire.

 There are in total 33 units that manage all new referrals to the service, conduct social work assessments, undertake child protection enquiries, and provide short and long term interventions for children and young people who are subject to Child In Need or Child Protection Plans.

 The units are designed to hold children through their time of involvement with social work services and also deliver court work in care proceedings and work with Looked After Children where their plan is to return home as well as work with younger children who are likely to remain looked after for the longer term or who will be adopted.

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