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Professional Referral changes due to Covid-19 outbreak - please read this before making any professional referrals or reading the pages in this section.

Information for parents and families can be found on our accessing support or child protection pages. This page is aimed at professionals and agencies.

Safeguarding and our Integrated Front Door

If there is a child or young person at risk of significant harm (safeguarding issues),  you should make a referral through the Integrated front door.

Early Help Assessments

The Early Help Assessment is used for all Early Help requests where a multi-agency approach is required. It leads to:

  • District Early Help services
  • Support for an existing lead professional. The Early Help Hub will suggest an initial Family Support Plan and they or the District Team will review the closing plan - See our Think family page for more information.
  • signposting to a better-placed service or intervention outside of the Council through the Cambridgeshire Online Directory

Before starting an Early Help Assessment in Cambridgeshire, the assessor should check if one already exists. From January 2020 external professionals can directly access elements of our database (Liquid Logic) to make checks, or create an assessment.

Early Help Assessment - LiquidLogic

Appropriately authorised and trained professionals can establish whether a family has an existing Early Help Assessment, within the Early Help Module of Liquid Logic. If there is not an existing Early Help Assessment, you can complete one within LiquidLogic.

If you are a professional from a partner agency looking to make a referral or be a Lead Professional for a family, please request authorisation to have partner level access to Liquid Logic.

If you or your agency are unable to take up training and get access to LiquidLogic, you can contact the Early Help Hub to check if an Early Help Assessment exists.

Early Help Hub
Telephone: 01480 376666 (office hours)

It is the expectation that the majority of Early Help Assessments are completed within EHM. To complete the EHA and TAF process it is essential that you register for access to the EHM system.

Once you have registered and completed the training, the Early Help Hub will no longer be able to upload EHA’s on your behalf. However they can refer you to a named contact within our district teams. The ‘EHM District Link’ will support with:

  • Minor user errors
  • User queries
  • Supporting through the use of EHM quick guides
  • Delivery of EHM virtual webinars

There may be some rare circumstances where it is not possible to complete the EHA within the EHM system. In this situation please contact the Early Help Hub for further advice.