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Information for parents and families can be found on our accessing support for your family or child protection or local offer pages. This page is aimed at professionals and agencies.

Safeguarding and our Integrated Front Door

If there is a child or young person at risk of significant harm (safeguarding issues), you should make a referral through the Integrated front door.

Early Help Assessments

The Early Help Assessment (EHA) is a holistic assessment of a family’s strengths and needs. It assists when there are concerns around progress and additional support may be required. It should be used at the earliest opportunity to identify a plan to support the family and prevent needs escalating.

The EHA should:

  • Include all the children and young people in the household
  • Consider the strengths and needs of the family
  • Be completed with the family and only with their consent
  • Give the family a voice
  • Always be shared with the family once completed

Support from Targeted Support teams can only be accessed via a completed EHA.

EHAs that do not give a holistic view of a family’s needs may be returned to the EHA initiator to add the required missing information. There is a range of support available for professionals completing EHAs:

  • Completing good quality EHAs training – This training is available on a rolling basis. To check for availability please speak to your Early Help Support Officer or visit https://forms.office.com/e/b6sQkLU56H
  • Early Help Support Officers - Can support with all aspects of the Early Help Process. They provide support, advice, and guidance on Early Help Assessments, Team Around the Family Meetings and Closures. EarlyHelpSupportOfficer@Cambridgeshire.gov.uk

Early Help Assessment - Liquidlogic

External professionals can establish whether a family has an existing Early Help Assessment within the Early Help Module (EHM) of Liquidlogic. If there is not an existing Early Help Assessment, you can complete one within Liquidlogic.

If you are a professional looking to make a referral for a family or have trouble accessing Liquidlogic, please visit Liquidlogic for further information on where to go for support.

It is the expectation that Early Help Assessments are completed within Liquidlogic (EHM). There may be some rare circumstances where it is not possible to complete the EHA within Liquidlogic (EHM). In this situation, please contact the Early Help Hub or Early Help Support Officers for further advice EarlyHelpSupportOfficer@Cambridgeshire.gov.uk

Early Help Hub

Telephone: 01480 376666 (office hours)
Email: early.helphub@cambridgeshire.gov.uk

If you or your agency are unable to take up training and get access to Liquidlogic, you can contact the Early Help Hub to check if an Early Help Assessment exists.

Early Help Hub
Telephone: 01480 376666 (office hours)
Email: early.helphub@cambridgeshire.gov.uk

It is the expectation that the majority of Early Help Assessments are completed within EHM. To complete the EHA and TAF process it is essential that you register for access to the EHM system.

Once you have registered and completed the training, the Early Help Hub will no longer be able to upload EHA’s on your behalf. However they can refer you to a named contact within our district teams. The ‘EHM District Link’ will support with:

  • Minor user errors
  • User queries
  • Supporting through the use of EHM quick guides
  • Delivery of EHM virtual webinars

There may be some rare circumstances where it is not possible to complete the EHA within the EHM system. In this situation please contact the Early Help Hub for further advice.