Liquidlogic (Early Help Module) and Hornbill access for professionals

Accessing the Liquid Logic Early Help Module (EHM)

To apply for an EHM account, you or someone in your organisation will need to request this via Hornbill, go to the Hornbill section below to complete the next step.

If you already have access to EHM – click on Local Authority link below.

Hornbill - helpdesk and support

Hornbill is our Helpdesk portal, use it to log requests about the Liquidlogic Early Help Module such as new user requests and unlocking accounts. Please do not contact our Hornbill supplier directly if you have an issue, please select from one of the options below.

  • If you already have a Hornbill account – Login to Hornbill
  • If you do not have a Hornbill account or you are struggling to login to Hornbill, please contact us using this form – Hornbill request form

Read only access is granted to EHM after the initial request.

Edit access is granted to EHM after completion of relevant training. Links to the training will be sent to you by email after your application has been approved in Hornbill.

Please note, new user account requests for both Hornbill and EHM are not processed automatically and are subject to an approval process. Requests will usually be responded to within 2-3 working days, or sooner where possible.