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Education Inclusion Family Advisors

Education Inclusion Family Advisors (EIFA) team are part of the Alternative Provision and Inclusion Service. We support parents in primary schools in Cambridgeshire. Each member of the team is linked to a cluster of schools. You may see our poster in your child’s school reception with the name of your school’s linked EIFA.

The EIFAs provide parents and carers with knowledgeable advice on a variety of parenting subjects. We offer this support before a more targeted support, like the Early Help Assessment (EHA), is needed.

Core service offer

We offer one to one work with parents around a singular issue which can be managed through a short-term intervention (6 sessions maximum). This includes:

  • challenging behaviours
  • sibling rivalry
  • routines
  • sleep
  • strategies for supporting emotionally based school avoidance
  • building resilience and confidence
  • worries
  • school transitions: pre-school to primary and primary to secondary
  • Signposting to partner agencies such as Emotional Well-being Service, School Nursing team, Centre 33, Pinpoint, SENDIASS, MHST for further support.

Virtual county wide core offer workshops delivered each week during term time.

  • Virtual or face to face workshops delivered in individual schools on request, as needs arise.
  • Delivery of an evidence-based parenting programme such as Incredible Years, in collaboration with Targeted Support Family Workers or one to one with parents.
  • Ad hoc support via parent drop ins - offered either in person in schools or virtually, county wide during the school holidays.
  • Monthly newsletter to all schools with information on upcoming workshops, parenting tips and local support for families.
  • Supporting schools with completing EHAs where relationship with parents may have broken down. Provide information on support that has been offered by EIFA that can be included with an EHA.

EIFAs are unable to offer support:

  • If the family need more complex or long-term interventions
  • If the child is Electively Home Educated
  • If the child attends a private school
  • If the child is younger than 4 years old and has no sibling in a primary school
  • No consent from parent after a school referral or family disengage during the support.

To access EIFA support, parents can contact the link EIFA directly or via their child’s school.

If you are unsure who your schools link EIFA is please contact us on and will be able to provide you this information. A referral is not necessary. Parents are only required to sign a consent form to agree to the CCC GDPR regulations about information sharing and recording.

Contact details for each individual EIFA are shared with families through the newsletter. This is distributed each month by your child’s school.