Accessibility Options

We have been made aware of a copycat online application offering to assist with Blue Badge applications at a cost of £49. This application is not associated with the Blue Badge service and you should apply via our online application form below.  If you have been affected, please contact the Citizens Advice Consumer Helpline.

Apply or reapply for a Blue Badge

A Blue Badge is a disabled parking permit. It allows people registered as severely sight impaired or with severe mobility issues to park closer to where they need to goTo qualify for a badge, you must be permanently and substantially disabled. You will need to provide evidence of this.

Applicants are now able to apply for a Blue Badge under the non-visible (hidden) conditions criteria. 

There is a £10 charge when applying for a Blue Badge payable by credit or debit card. If you are not eligible, you will be refunded.

Once we have received your application and the correct documentation, it can take up to four weeks to issue your badge. If you contact us before then, we will be unable to provide any further information. We can only fast track applications where the applicant is terminally ill. 

Please note if you do not send documents requested or complete your application (including booking a mobility assessment if required) within four weeks, your application will be cancelled. Any payments made will not be refunded.

Apply for or renew a Blue Badge

This application process is for both first time applications and customers who have an existing Blue Badge. Click here if you need help completing your blue badge application.

Automatic criteria

You are automatically eligible to apply for a Blue Badge if you are over two years old and meet one of the following criteria:

As part of your application you will be asked to provide supporting documentation as evidence of your qualifying benefit.

Discretionary criteria

If you do not automatically qualify, or if you wish to be assessed under the discretionary criteria, the council will need to assess your eligibility for a Blue Badge. Anyone over two years old may be eligible for a Blue Badge if they either: 

  • have a permanent and substantial disability which means they cannot walk or which makes walking very difficult
  • drive a motor vehicle regularly, have a severe disability in both arms, and are unable to operate all or some types of parking meter (or would find it very difficult to operate them)

You may be asked to attend an independent mobility assessment. You will be notified of this in writing during the course of your application. 

We do not issue badges for temporary disability or conditions. 
Badges which fall under the discretionary period will be issued for three years.

Children under three years

If you are the parent of a child who is less than three years old, you may apply for a Blue Badge if your child has a specific medical condition which means they:

  • must always be accompanied by bulky medical equipment which cannot be carried around without great difficulty.
  • need to be kept near a vehicle at all times, so that they can, if necessary, be treated in the vehicle, or quickly driven to a place where they can be treated, such as a hospital.

Getting help with your application

If you have any problems using the online form, a family member or friend can assist you with your application. You can also call 0345 045 5204 to speak to the Blue Badge team for help over the phone. You can also receive free help at your local library where computers, printers and scanners are available for use. For those customers who need a member of library staff or a volunteer to help them with the online process, pre-booked appointments may be necessary.

You can make an appointment with your local library by calling 0345 045 5225.

Need to change the address for your Blue Badge?

If you have recently moved and need to change the address on your Blue Badge, please call us on 0345 045 5204. 

Expired Blue Badges

If you have an expired Blue Badge, or you no longer need to use your Blue Badge, you do not need to return it to us. Please destroy the Blue Badge yourself.

Lost, stolen or damaged Blue Badges

If your Blue Badge has been lost, stolen or damaged and you need a replacement, you will need to complete our replacement form

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