We no longer offer assisted application appointments at our libraries.
You can book a computer slot at a library to complete a Blue Badge application yourself.
To see which libraries are open and when, as well as how to book a computer slot, please visit our visit a library webpage.
A Blue Badge is a disabled parking permit. It helps people with disabilities or health conditions park closer to their destination. To qualify for a Blue Badge, you must have an enduring and substantial disability. You will need to provide evidence of this.
Please ensure you have read who can apply for a Blue Badge before proceeding.
There is a £10 charge when applying for a Blue Badge payable by credit or debit card. If you are not eligible, you will be refunded.
Please note if you do not send documents requested or complete your application (including booking a mobility assessment if required) within four weeks, your application will be cancelled and any payments made will not be refunded. Furthermore, if you cancel your application, payments will not be refunded.
This application process is for both first time applications and customers who have an existing Blue Badge. If your Blue Badge is due to expire and you cannot find the details when you select 'renew', please complete a new application.
From the date an application is completed (including all documentation received), it can take up to four weeks to issue a Blue Badge. If you contact us before then, we will be unable to provide any further information. We can only fast track applications where the applicant is terminally ill.
Non-visible conditions applicationsFor applicants applying under the discretionary criteria for non-visible (hidden) disabilities, you will be asked to provide proof of your disability and how it affects you during the course of a journey. Before you submit your application, please make sure you have the following documentation available.
Please provide copies of documents as original documents cannot be returned.
Once we have received your application and the correct documentation, it can take up to four weeks to issue a Blue Badge under the non-visible (hidden) disability criteria. If you contact us before then, we will be unable to provide any further information.
Getting help with your application
If you have any problems using the online form, ask a family member or friend to assist you with your application. Alternatively please call 0345 045 5204 to speak to the Blue Badge Team for help over the phone.
Frequently asked questions
If you are an existing Blue Badge holder and you have recently moved address, please email your address change to firstname.lastname@example.org along with your Blue Badge number.
You will receive a letter from the Department for Transport (DfT) with your new Blue Badge. The letter will advise you to return your expired badge. Please be aware that we do not require you to return your expired badge to us. Please destroy and dispose of your expired badge yourself.
If you no longer need to use your Blue Badge, please email email@example.com or call 0345 045 5204 to cancel it.
You must inform us if a Blue Badge holder has passed away so we can cancel the Blue Badge. Please call 0345 045 5204 or email firstname.lastname@example.org providing the badge holders name, date of birth, address and date that they passed away.
You do not need to return the Blue Badge to us. Please destroy the Blue Badge yourself.
If your Blue Badge has been lost, stolen or damaged and you need a replacement, please complete our replacement form.